Entrance Gate Attendant-Equine Experienced -(FT)

Job Summary

Entrance gate Attendant is responsible for managing the front entrance gates and serving as part of the Biosecurity Equine Health Compliance Team. The Attendant will also act as a greeter, ensuring smooth equine entry operations and informative guidance to guest across the property.

Primary Responsibilities:

Guest Experience & Service StandardsGreeting guests with warmth, enthusiasm, and professionalism

Providing information and directions to various events and locations on campus

Review and verify equine health documents and certificates from both U.S. and international

sources

Operate Apple iPads for compliance and communication tasks

Communicate effectively via telephone and portable handheld radio

Maintain a welcoming and professional demeanor during both slow and busy periods

Maintain established biosecurity protocols and ensure compliance with equine health standards Additional Requirements

Must be comfortable working outdoors in various weather conditions

Familiarity with equine documentation and health certificates

Maintain discretion when handling guest personal documentation/information

Ability to work independently and adapt to varying levels of activity

Strong interpersonal and communication skills

Comfortable standing for extended periods

Proficient in using Apple iPads

Assertive, reliable, and a collaborative team player

Availability to workday, evening, weekends, holidays and assist with short notice callout Qualifications, Education, Experience, Skills, and Abilities:

Hospitality experience preferred

Valid driver's license and clean driving record required

Strong interpersonal and communication skill

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities