Client Concierge

Our firm is on track for aggressive growth, and we need an experienced, customer-focused individual with exceptional prioritization skills who will ensure clients are receiving top-notch service. The Client Concierge handles the Firm’s existing client base by overseeing service requests, meeting preparation, and program invitations and registrations. The Client Concierge must be able to hit the ground running and keep up with the rapid pace of our growing firm. The initial pay will be between $18 and $24/hour, depending on experience. There is an opportunity for bonus compensation for those who can demonstrate their profitability. Responsibilities: • Ensuring client service requests are addressed within our service standard • Producing and distributing client mass communications • Meticulously entering and tracking registrations for client events • Accurately preparing and processing client files • Overseeing the execution of client events • Acting as the primary notary for document signings Qualifications: • Have a proven track record of providing exceptional customer service • Have the ability to quickly and effectively reprioritize tasks • Have exceptional organization and record-keeping skills • Be a rapid learner and not be afraid to jump right in • Must possess superb attention to detail • Excel at problem-solving and planning ahead Compensation: $18 - $24 hourly

• Ensuring client service requests are addressed within our service standard • Producing and distributing client mass communications • Meticulously entering and tracking registrations for client events • Accurately preparing and processing client files • Overseeing the execution of client events • Acting as the primary notary for document signings