Summer Pastry Baking Internship - Dollywood Theme Park - Seasonal

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity, and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Pastry Baking Intern checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The intern will support kitchen operations in roles such as dishwasher, receiving clerk, prep cook, line cook, banquets production, ingredient inventory management, and administrative duties within Dollywood Theme Park. In turn, the intern will satisfactorily complete individual program requirements to satisfy college/university credit and/or course study requirements if needed. The Dollywood Company will provide the intern:

The opportunity to complete course credit for the term of the internship

Practical experience within a fast-paced and ever-changing work environment

Opportunity to apply theory with practice Summary of Essential Functions and Responsibilities

Attend Leadership Development classes as available

Attend weekly intern meetings to discuss jobs of the week and learn about the different functions of a theme park

Train and work in the following sections of the internship:

Dishwasher - To participate in all activities, including food preparation, merchandise handling, ware washing, and cleanliness and sanitation procedures

Receiving Clerk - Manage the loading dock. Responsible for maintaining a clean and safe work environment. Checking in orders, putting up food and non-food inventories. Coding invoices according to the standardized accounting process

Baker - To participate in all activities, including food preparation, merchandise handling, ware washing, and cleanliness and sanitation procedures

Act as a quality assurance inspector for food, ensuring a high quality

Responsible for the creation and implementation of new and enticing pastries to fit The Dollywood Company Brand

Responsible for the implementation and possible creation of "Plate Perfect" recipes

Be available/willing to work at different locations throughout The Dollywood Company

Responsible for all aspects of the P&L, including but not limited to labor management (scheduling, time keeping, etc.), Cost Analysis to include Cost of Sales, product mix, and Spending Per Person

Assisting with creating and implementing improvements to profit contribution and cost savings through menu creation

Execute special project benefiting the Foods area as determined by Management Management reserves the right to change and/or add to these duties at any time.

Education and Experience Required

Must be enrolled in a continuing education/college program

Must have basic computer skills and must be proficient with Microsoft Word, Excel, and PowerPoint

Able to type at least 35 wpm

Valid driver's license and proof of personal liability insurance according to state law

Able to pass a drug screen and background check Knowledge, Skills, and Abilities

Able to project Dollywood's image by being genuinely friendly and caring, and by taking pride in their work

Must be self-motivated and disciplined

Must be able to prioritize and complete work assignments on a timely basis

Must maintain strict confidentiality and judgment regarding privileged information

Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated

Must be willing to improve constantly

Must have a professional appearance with good personal hygiene

Must promote and support a "team" work environment by cooperating and helping co-workers

Must adapt to changes easily

Must tolerate a fast-paced, hectic environment.

Must show appreciation to others.

Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines

Must enjoy working with people of varied ages, experiences, and education levels

Must have a positive and enthusiastic attitude towards the job, tasks, coworkers, other hosts, and guests

Must have a professional demeanor, be mature, focused, and articulate

Must be willing to accept changes in work schedule and work assignments

Must be able to maintain required attendance

Must be self-motivated and able to deal with a fast-paced, stressful environment

Able to display and live out our Lead with Love principles by being patient, kind, trusting, unselfish, truthful, forgiving, and dedicated

Able to maintain good personal hygiene

Able to get along with other employees to work out problems and resolve conflicts

Able to comprehend instructions and retain information

Able to maintain dependable work attendance and flexibility with assigned work schedules, including any required overtime, evenings, weekends, and holidays

Able to tolerate a fast-paced, hectic environment

Able to be flexible to handle frequent changes in priorities

Able to prioritize tasks and complete assignments on time

Able to work outdoors

Able to walk quickly, kneel, twist, reach, and bend

Must have depth perception and the ability to see near and far

Able to operate a fire extinguisher

Able to think clearly and react quickly and calmly to changing situations

Able to move about and respond quickly in emergency situations

Able to learn quickly and multitask

Able to tolerate all outdoor elements - wind, rain, high/low humidity, direct sun, temperatures from -40 F to 110 F

Able to tolerate noise

Able to tolerate heights

Able to climb steps and has good balance

Able to make sound decisions

Able to tolerate approved exposure levels of various chemicals found in cleaning solvents

Able to memorize written safety procedures

Able to perform reading, writing, and math skills necessary to:

take messages, professionally communicate in writing

contribute to written team communications

add, subtract, multiply, divide, calculate, make change, and operate a register

analyze statistical information

Able to remain alert and attentive

Able to operate a Point of Sale System.

Able to perform other duties as assigned. Must be able to lift 30 pounds with or without a 2-person lift. 30+ pounds require a 2-person lift.

Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training

Must comply with all Health Dept., ServSafe, and Company regulations pertaining to Food Safety Handling Procedures

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.