Assistant Director for Employee Services (Temporary)

Assistant Director for Employee Services (Temporary)

Category: Management / Confidential

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Department: Employee Services

Locations: Oneonta, NY

Posted: Oct 21, 2025

Type: Full-time Temporary

Position ID: 194011

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Job Description:

At the intersection of policy and people, SUNY Oneonta is seeking a temporary Assistant Director for Employee Services to lead initiatives that support a fair, consistent, and engaged workplace. In this role, you'll work closely with the Chief Human Resources Officer (CHRO) to provide high-level guidance on employee relations, interpret policies and collective bargaining agreements, and serve as an advisor to supervisors and campus leadership. You will also be responsible for leading workplace investigations, recommending and initiating disciplinary processes when appropriate, and maintaining accurate documentation to ensure SUNY's policies are applied consistently across the university.

The Employee Services Department provides services and guidance related to recruitment and employment, employee relations, performance management, benefits and leaves, and payroll. The department serves over 1,100 employees in a variety of roles across campus and works to support an inclusive environment that supports the university's mission and values.

To learn more about the university and the department, please visit or

Position Description

Reporting to the Chief Human Resources Officer (CHRO), the Assistant Director for Employee Services will provide guidance on employee relations matters, assist with conflict resolution, interpret policies and collective bargaining agreements, and ensure the consistent and equitable application of workplace policies and procedures. This includes conducting workplace investigations and recommending and initiating the disciplinary process in accordance with established procedures when applicable.

Duties include but are not limited to:

Conducting investigations in accordance with established policies and procedures and applicable collective bargaining agreements

Providing consultation and guidance to supervisors and employees on a wide range of employee relations matters such as performance management, workplace concerns, policy interpretation and corrective action

Resolving workplace conflicts by facilitating discussions, recommending solutions, and ensuring issues are handled with fairness and confidentiality

Maintaining accurate documentation and records related to employee relations cases and actions Salary: Commensurate with experience and employment arrangement. Information on SUNY's comprehensive benefits offerings can be found at . This temporary appointment is expected to continue for approximately six to eight months. The ideal candidate will be available to work full-time, in-person, on the SUNY Oneonta campus but part-time and hybrid arrangements may be considered. Visa sponsorship is not available for this position.

Requirements:

Required Qualifications:

Bachelor's degree from a regionally accredited institution

Minimum of 6 years' progressive Human Resources experience, with at least 4 years' HR experience at the mid/high management level

Strong knowledge of HR best practices, employment law, and compliance standards

Demonstrated experience conducting workplace investigations

Ability to exercise high level of discretion and maintain strict adherence to confidentiality Additional Qualifications:

Highly effective written and oral communication skills

Experience working with collective bargaining agreements

Evidence of outstanding cultural competency and working successfully with employees from many backgrounds in the workplace

Deep experience with employee relations and sensitive workplace matters

Extensive knowledge of employment laws and regulations Preferred Qualifications:

Current PHR/SPHR S/CP or similar HR certification

Master's degree in human resources, business administration, social sciences, or other related discipline

Experience with SUNY procedures and processes specifically related to employee relations

Human Resources experience in a unionized environment

Experience in the public sector and/or higher education

Additional Information:

SUNY Oneonta enrolls about 5,500 students who pursue bachelor's or master's degrees or certificates in one of 70-plus academic programs. Known as an exemplary residential campus that values inclusion, service and sustainability, SUNY Oneonta is a nurturing community where students grow intellectually, thrive socially, and live purposefully.

The university is located in the City of Oneonta, nestled in the northern foothills of the Catskill Mountains about a four-hour drive from New York City, Boston, and Philadelphia. With a population just shy of 14,000, Oneonta is one of the 20 Most Picturesque Small Towns in America, according to Microsoft News. The natural beauty of the region is breathtaking year-round. Each season offers outdoor activities such as hiking, biking, boating, swimming, and skiing. Employees give SUNY Oneonta high marks for work/life balance, management, and culture. The university's indeed.com rating is 4.4, with one recent review noting that the people are what make SUNY Oneonta so special.

SUNY Oneonta values a diverse university community. Please visit our website on diversity at: . Moreover, the University is an Equal Opportunity/Affirmative Action employer. Women, persons of color, persons with disabilities, and protected veterans are encouraged to apply. "At SUNY Oneonta, we believe that diversity is an asset and a source of strength that energizes our collective growth and innovation." - President Alberto Cardelle."

Application Instructions:

To apply online go to: Upload a letter of interest, resume, and contact information for three professional references (required).

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