Assistant General Manager

Are you looking for a new opportunity in entertainment? The Pittsburgh Improv is seeking a passionate Assistant General Manager to join our operations team! Candidates with experience in live venue entertainment, hospitality, and management are encouraged to apply. (Background in comedy a HUGE plus!)

The Assistant General Manager will serve as the General Manager's right hand, ensuring that day-today business operations run smoothly end efficiently. The Assistant General Manager should be experienced in a supervisory role and must be able to competently perform duties in the absence of the General Manager.

Job Duties:

Have a passion for hospitality and an entrepreneurial spirit!

Must love taking care of guests and team members! The most important aspect of your job will be taking care of others!

Oversee, train, and recruit front of house staff for day-to-day operations with a focus on floor presence and customer service.

Ensure all operational staffing and event related activities are handled in a professional, safe, courteous, and cost-effective manner.

Ensure all company policy and procedures, federal/state/local codes and laws, including landlord related regulations, are followed.

Develop, discipline, counsel, and evaluate managers, supervisors and employees according to policies and procedures.

Maintain team member morale and address all concerns with care and efficiency.

Manage overall repairs and maintenance of the venue.

Partner with Special Events, Back of House, and service staff to create exceptional experiences for the guest.

Other tasks assigned by the General Manager. Requirements

Minimum 3 years in a leadership role within a restaurant, nightclub or similar related position within the event management industry.

Excellent communication and interpersonal skills.

Must be polished, professional, friendly, the ability to multitask and take initiative in a fast-paced, high pressure, deadline driven environment.

Must be 21 years of age or older.

ServSafe Food Handler Card ensuring compliance with any county or state requirements.

Ability to work flexible hours, especially nights, weekends, and holidays.