County Market Self Check Out (SCO) Attendant

SUMMARY

The responsibilities of the Self Check Out Attendant includes supervising the self-checkouts, assisting customer in processing orders, including cashiering and loss prevention. The Self Check Out Attendant also responds to complaints with genuine concern.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Delivers superior guest service and ensure absolute customer satisfaction

Learns and uses the GUEST program

Greet Customers. Be sincere

Use a smile. Project a friendly manner

Engage the customer in casual conversation

Show respect toward customer's purchases

Thank them

Maintains customer satisfaction by providing solutions to concerns

Assists and watches the Self Check Out registers

Assists in performing product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.

Ensures proper handling of all forms of tender and coupons.

Performs fixed activities as assigned by supervisor

Directs customer traffic.

Assists with any pricing issue.

Assists with register maintenance, cleaning and replenishing supplies

Follows all store and department policies and procedures.

Follows safety policies and procedures

Other duties as assigned by supervisor KEY ATTRIBUTES

Customer service skills

Genuine

Ability to multi-task

Communication skills

Honesty/Integrity

Money handling skills

Must be 21 years of age SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers and associates. MATHEMATICAL SKILLS

Basic math concepts (addition, subtraction, division, multiplication). CERTIFICATES, LICENSES, REGISTRATIONS

There is no required certificates, licenses, or registrations RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heel

Ladder

Stepladder

Uniform per store policy PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

Stand

Walk

Use hands to finger, handle, or feel

Reach with hands and arms

Stoop

Kneel

Crouch

Communicate with associates and customers

Lift and/or move up to 15 pounds Frequently (Between 1/3 to 2/3 of the time)

Lift and/or move up to 25 pounds Occasionally (Less than 1/3 of the time)

Sit

Climb

Balance

Overhead lifting

Crawl

Smell

Lift and/or move up to 50 pounds Vision

Close

Distance

Peripheral

Depth perception

Ability to adjust focus

Ability to distinguish colors WORK ENVIRONMENT

Occasionally

Risk of electrical shock

Outdoor weather conditions from exterior doors

Chemicals while cleaning Noise Level

Moderate PAY RANGE (depends on industry experience)

Min. Wage up to $17/hour (IL Locations Only)

BENEFITS (eligibility based on full-time/part-time status)

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (Medical and Dependent Care)

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location