Overview: Join a dedicated healthcare team supporting both administrative and clinical needs of physicians and licensed medical staff in a dynamic outpatient setting. This role involves assisting with patient vital signs, updating medical records, and ensuring compliance with regulatory and quality standards.
Key Responsibilities:
Maintain patient confidentiality, dignity, and well-being at all times.
Accurately document patient care and interactions during visits and phone communications.
Collect and process point-of-care, laboratory, and pathology samples following established protocols.
Perform quality and safety checks on waived testing equipment and supplies.
Provide patient education under provider guidance.
Administer treatments, dressing changes, medications, and therapies as ordered by licensed providers.
Assist providers during procedures and examinations, including chaperoning and setup.
Prepare reusable instruments for sterilization and manage biohazard and pharmaceutical waste disposal per OSHA guidelines.
Maintain a clean and safe patient care environment by adhering to infection prevention standards.
Manage supply inventory in designated clinical areas.
Support front desk operations including greeting patients, scheduling appointments, and assisting with coding and billing processes.
Coordinate with external healthcare partners to facilitate patient care plans.
Monitor electronic health record communications and respond promptly.
Perform components of well visits and scheduled nursing visits as directed.
Complete all required documentation prior to provider visits.
Conduct high-level disinfection procedures as per policy.
Flexibility to float to other clinics as needed. Education, Experience, and Requirements:
High school diploma or equivalent required.
Completion of an accredited Medical Assistant program with successful certification from recognized organizations such as CMA, RMA, CCMA, or equivalent.
Basic Life Support (BLS) certification from the American Heart Association required.
Preferred: Minimum of one year clinical experience in an outpatient setting.
Strong communication skills to interact effectively with patients, staff, and providers both in person and via phone.
Ability to recognize and respond to life-threatening situations and activate emergency services.
Physical ability to perform clinical tasks including standing, walking, bending, lifting, and handling clinical equipment.
This position offers a supportive and patient-centered environment within a well-established regional healthcare network serving the Southeastern United States.