Night Auditor/ Front Desk Agent

Night Auditor/Front Desk Agent

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.

When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.

HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.

We are currently searching for a Night Auditor/Front Desk Agent for the Baymont By Wyndham /Penny’s Diner of Glenwood, MN.

Why Work With Us?

It’s a fun company to work for!

We recognize efforts and reward results

Great benefits package, including industry leading 401K

Promotional opportunities with a growing company

16.00/hr

Requirements:

Proven experience as a Night Auditor or in a similar hospitality role

Strong customer service and communication skills

Excellent math and problem-solving abilities

Proficient in Microsoft Office and hotel reservation systems

Detail-oriented with strong multitasking and time management skills

Ability to stay calm and professional under pressure

Available to work overnight shifts

Education & Experience:

High School diploma or equivalent required

Stable work history required

Night Audit Responsibilities

Check in guests, answer phones and take reservations

Respond to guest complaints, requests and emergencies

Process invoices, post checks to vendors and distribute employee checks

Reconcile accounts

Balance the cash drawer and log receipts

Investigate and resolve out-of-balance accounts

Keep accurate financial records and ledgers

Help prepare for forecasts and audits

Front Desk Agent Responsibilities

Handle guest check-ins, check-outs, room assignments, and special requests

Take, modify, and cancel reservations according to hotel policies

Follow proper credit and cash handling procedures

Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions

Maintain key inventory and request re-keying as needed

Verify accuracy of guest registration and payment details

Perform additional duties as assigned by the General Manager

HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.