E-Commerce Assistant

About UsLove, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style.

Headquartered in Singapore, we’ve grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions.

We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day.

We move fast, stay curious, and take bold bets on ideas and people we believe in.

Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you.

Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world.Why join us?At Love, Bonito, you’ll do more than just a job — you’ll help build a movement.

We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact.

Here’s what you can expect:Purpose with performance: We’re building a world-class Asian brand that competes globally.

We hold ourselves to high standards and operate with purpose, integrity, grit and excellenceGrowth that’s real: We are known to be incredibly dynamic and fast-paced.

You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measureCulture at our core: If you’re looking for a no-corporate-BS environment, we are the perfect fit for you.

We operate with empathy, celebrate individuality, encourage effective collaboration, and believe great work comes from trust, not titlesJoin us as we redefine what it means to build an enduring consumer group — from Asia, for the world.The RoleYou will support day-to-day online store operations and campaign execution across e-commerce and brand platforms.

This role ensures product, promotion, and creative updates are accurately implemented, while maintaining smooth coordination between internal teams, creative, and enablers.Key responsibilities:Product Launch & Inventory ManagementRegister and update products on each e-commerce systemMaintain SKU database (SKU IDs, product links, registration templates)Ensure product information is accurate and up to date across all platformsTrack and record changes in product listings, pricing, and promotionsManage product launches and inventory levels, and flag potential stock issuesAssist the Senior Executive with periodic inventory auditsPromotion & Campaign ManagementSupport the setup and update of promotional mechanics, including sale prices, vouchers, cart rules, GWPs, and store decorationsAssist in submitting campaigns and exposure requestsEnsure all campaign details are accurately reflected in-store and go live on scheduleBrief creative team on asset requirements for campaignsUpdate visual assets in line with campaign timeline, and monitor across all channels to ensure accuracy and consistencyAssist Executives in managing campaigns and partnerships, including communication with internal and external stakeholdersOrder & Customer MonitoringMonitor order fulfillment and flag any delays or issuesTrack and report on returns, cancellations, and customer complaintsCoordinate with enablers or customer service teams to resolve operational issuesCritical success factors & key challenges (KPIs):Achieve 100% of e-commerce platforms net revenue targetMeet the ROI goals for marketing spendDrive YoY growth in traffic and CRAt least 1 year of experience in managing e-commerce platforms is requiredFluency in English required for day-to-day communication.Passionate about fashion and apparel and a good understanding of Love, Bonito.Performance-centric mindset with a strong desire to achieve targets.Excellent analytical skills and keen attention to detail, with the ability to interpret sales data, market trends, and financial metrics to drive informed decisions.Strong communication and excellent collaboration and stakeholder management skills.Growth mindset and sense of continuous improvement.Extreme ownership and a self-starter who is hands-on with a ‘get things done’ attitude.Gritty and able to work under pressure; comfortable to navigate through uncertainty.Desire to work in a dynamic and fast paced environment.BenefitsFlexible Work ArrangementHybrid work and adjustable hours - as long as present during our core working hoursStaff WellnessComprehensive corporate insurance (Fully covered visits at our panel clinics, maternity reimbursement etc)Learning and Career DevelopmentLearning and development (i.e.

subscription plans to best-in-class resources, personal development fund etc)Dedicated leadership training for those of managerial responsibilitiesFriday pm off for learning#TeamLB perksGenerous staff discount off LB productsCorporate partnerships with a variety of companiesWelcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements