Operations Coordinator

Overview

Responsible for all office tasks, including but not limited to Appointment Scheduler, Check Point, Operations and Front Desk, on a rotating basis.

Shift: Friday - Sunday, 6a - 6p.

We kindly request that recruitment agencies and staffing firms refrain from submitting unsolicited resumes to our company. Any resumes sent without a prior agreement and access to proper submittal into the ATS will be considered the property of T. Marzetti, and we reserve the right to contact those candidates without any obligation to pay a fee.

Responsibilities

Appointment Scheduler:

Make appointments for customers and carriers, inbound and outbound.

Maintain daily appointment log using Excel program

Maintain Vehicle Scheduling

Gather shipping information for Corporate to input into DC Service Level report. Checkpoint:

Assign loads to warehouse loaders

Ensure all picks have been completed and verify quantities loaded against the quantity on the bill of lading before time of loading

Maintain condition codes on outbounds

Research and correct any variances between loaded quantity and billed quantity

Track all shortages and assign cut codes before assigning loads to warehouse

Create and print export paperwork. Match export documents to the bills of lading and give to the Front Window

Responsible for accurate and timely loading

Monitor late arrivals for appointments and reschedule without affecting operation or other carrier appointments

Process bills of lading and deliver to the Front Window

Verify and maintain pallet entries

Expedite verified and completed bills of lading to the front desk

Answer all incoming calls. Take messages and transfer calls as needed

Fax bills of ladings to Customer Support and carriers as needed

Ensure all dropped trailers are loaded accurately and in a timely manner

Ensure MKAL peddles are loaded accurately and in a timely manner

Report trailer numbers to the Fleet Dept.

Oversee cross-docks, create and assign shipment numbers to cross-docks, and enter into the system. Front Window:

Responsible for coordinating operations between drivers and warehouse operations to ensure loads are handled as quickly and efficiently as possible

Check in/out all inbound and outbound drivers using Vehicle Scheduling

Update daily outbound log; manual and Excel spreadsheet on 'S' drive

Assign trailers to dock doors based on staging lanes and condition codes

Track and maintain status of all trailers in the yard, and maintain accurate information on the board detailing trailers in doors, on pad, etc.

Provide communication between Operations Managers, Warehouse Leads, drivers, carriers and brokers regarding the status of loads

Communicate with Checkpoint on status of orders if they are not ready when carriers arrive

Perform receptionist duties, including, but not limited to, greeting visitors, handing out visitor badges, and notifying personnel when they have a visitor.

Working with radios (CB and handheld)

Sorting mail

Filing completed bills of lading and pick lists Ops Desk:

Responsible for coordination between warehouse operations and office to ensure orders are filled in a timely and accurate manner

Run batches to reserve product for order fill

Create and delete order fill trips for warehouse operations

Fill shortages, as needed, by manually reserving product when it becomes available in warehouse locations

Ensure drops are assigned and performed by warehouse to fill case pick orders

Audit FIFO report to ensure product rotation

Sort and stamp pick sheets according to customer requirements.

Highlight pertinent information printed on pick sheets as per standard text maintained by corporate Customer Support Additional Responsibilities

Serve as back-up on all desks during absences and breaks as needed

Other duties as required or directed by management Qualifications

High school diploma or equivalent

Previous experience in a warehouse or distribution environment

Experience with SAP, Manhattan TPS, and MS Office preferred.

Working Conditions/Environment

Works in an office and warehouse environment where the employee is regularly required to speak, see, read, sit, stand, walk, write, occasionally bend while moving about the facility, and operate printers, computer, fax machine, and multi-line telephone. The employee is occasionally exposed to fumes, odors, dust, oil, wet floors, forklift traffic and the risk of electrical shock. The noise level in the office is moderate and loud in the warehouse. Earplugs and hairnets may be required within the facility in accordance with GMP and safety standards.