Service Desk Contractor - Inventory Specialist

IT Helpdesk & Asset Management

As an integral part of the IT department supporting end-user services and asset logistics, you will play a vital role in maintaining operational efficiency. The ideal candidate will demonstrate adaptability, strong organizational skills, and excellent communication abilities, which will align successfully in the organization. The job title is IT Helpdesk & Asset Management. The location is Columbus, Ohio. The pay range is $30-$32 per hour. The duration is a 12-month contract to hire. Candidates must be US citizens or GC holders. The job involves supporting both helpdesk operations and IT asset management functions in a hybrid environment. You will receive, stock, tag, and organize IT hardware and peripherals, maintaining accurate inventory records. You will provide Tier 1 technical support for hardware, software, and network issues to end users. You will respond to helpdesk tickets via phone, email, and in-person, troubleshooting and resolving issues efficiently. You will assist with onboarding and offboarding tasks, including device setup and account provisioning. One to three years of experience in IT support or asset management roles is needed. Familiarity with inventory systems and asset tagging processes is required. Strong organizational skills and attention to detail are necessary. Excellent customer service and communication skills are essential. Basic knowledge of Windows OS, Office 365, and common IT tools is needed. The opportunity to develop versatile IT support and asset management skills is available. Engagement with a collaborative and innovative team environment is provided. Hands-on experience with inventory systems and ticketing tools like ServiceNow or Jira is offered. Potential for professional growth within a supportive organization is available. Competitive pay rate aligned with industry standards is provided. Upon completion of the waiting period, consultants are eligible for medical and prescription drug plans, dental plan, vision plan, health savings account, health flexible spending account, dependent care flexible spending account, supplemental life insurance, short term and long term disability insurance, business travel insurance, 401(k), plus match, and weekly pay.