Dynamics Developer

General Description:

We are looking for a highly motivated, experienced, and ambitious Microsoft D365 Developer with hands-on experience in Power Platform. The ideal candidate will have a consistent record of engagement, leadership, and execution in the Microsoft Dynamics consulting space, combined with strong expertise in designing and implementing Power Platform solutions to automate and optimize business processes. They will bring their extensive experience to design, deliver, and support our on-premises and D365 solutions for our large array of enterprise clients.

Key Accountabilities and Priorities:

Provide Tier 3 support to our clients as well as our Tier 2 D365 engineers

Strong understanding of data flow, expressions, and error handling within Power Automate flows

Knowledge of Power Platform governance and best practices for scalable and secure automation solutions

Ability to deploy change management approaches on Dynamics 365 or other cloud-based transformation engagements for a diverse set of clients

Help drive the gather of client user stories and translate into technical and functional requirements

Develop D365 change strategies for client engagements based on an understanding of current and desired future states and teams impacted by the transformation

Ability to develop and implement change communications plans, able to develop key messages and tactics for D365 projects, communicating effectively with affected audiences to achieve intended outcomes

Communicating enterprise-wide cloud messages to impacted D365 stakeholders and end-users

Provide technical and business leadership to our clients to empower their D365 digital transformation.

Develop training plans and training materials for D365 end-user community, both technical and non-technical stakeholders

Demonstrate the ability to collect, analyze and interpret qualitative and quantitative data and information to develop a thorough understanding of stakeholder motivations, preferences and opinions

Define KPI’s and metrics to measure the effectiveness of D365 deployments; Develop mitigation plans to improve D365 user adoption rates.

Contribute to thought leadership and practice development effort to help evolve and mature practice service areas.

Contribute to cloud-based business development efforts through activities such as pre-sales client presentations, research, proposal development, and SOWs

Requisite Abilities and/or Skills:

A clear understanding of the Dynamics 365 platform

Ability to distinguish between the capabilities of the On-Premise version versus the Cloud.

Integration experience with other apps and 3rd party APIs (Dynamics App for Outlook, DocuSign, Oracle, SAP)

D365 Web API

Plugins development

Workflows, custom workflows and custom Actions development

Deployment knowledge on Managed and Unmanaged

JScript API v9 and early versions

Customization and Configuration

Online Deployment and On-Prem deployment

Office 365 experience - O365, Teams, and OneNote

Ability to creatively approach challenges and projects and to work effectively, both independently and in teams, to drive toward common goals, consistent with corporate vision and strategies

Desired Abilities and/or Skills:

Experience with MS Dynamics Modules

Sales

Field Service

Customer Service

Finance and Operations

Omnichannel

Experience with related D365 Technologies

Familiarity with AI-driven automation and intelligent process automation tools integrated with Dynamics 365 is a plus.

Required Education and/or Experience:

Bachelor’s degree in computer science or a related technical field or equivalent job experience.