Front Desk Associate

Join Our Team! Racket Club Front Desk Associate – Where Tennis Meets Top-Notch Service

Are you energized by people, passionate about creating great first impressions, and maybe even a tennis enthusiast? The Crystal Lake Park District is seeking a Front Desk Associate at The Racket Club—our premiere indoor/outdoor tennis facility—who’s ready to bring their A-game when it comes to customer service, attention to detail, and keeping our club running smoothly.

What You’ll Be Doing:

As the friendly face of The Racket Club, you’ll:

Greet members and guests with a smile and genuine enthusiasm.

Handle court bookings, new memberships, and pro shop sales.

Answer phones, share info about club and Park District programs.

Keep the lobby, lounge, locker rooms, and towels fresh and tidy.

Balance the cash drawer and complete daily operations accurately.

Drag and line clay courts, shovel snow, and call 911 in emergencies (just in case!).

Maintain a safe, clean, and welcoming environment for all.

What Makes You a Great Match:

A high school diploma (or equivalent) and at least 1 year of customer service experience, preferred.

Strong communication skills and an approachable, helpful attitude.

Comfortable using computers and multitasking in a fast-paced environment.

Ability to work independently and handle a variety of tasks with a smile.

Tennis knowledge or a love for the game is a definite plus!

Work Schedule:

This is a part-time role with flexible scheduling, including evenings and weekends, 10-25 hours/week.

Ready to serve up excellent service and be the welcoming heart of The Racket Club?

Apply today and help us create a top-tier tennis experience for our community!

Let’s make a racket—in the best way possible!

Crystal Lake Park District is an Equal Opportunity Employer. For our benefit listing, please click here.