Customer Service Representative (Call Center)

Description Provide exceptional customer service to clients via phone, email, and chat.

Resolve customer inquiries and complaints in a timely and professional manner.

Maintain accurate records of customer interactions and transactions.

Assist in the development of customer service policies and procedures.

Identify opportunities for process improvement to enhance customer satisfaction.

Requirements Educational Qualifications: Bachelor’s degree in a relevant field preferred.

Experience Level: 0–2 years of customer service experience preferred.

Skills and Competencies: Strong communication and interpersonal skills.

Qualities and Traits: Empathetic, patient, and able to work in a team-oriented environment.

Responsibilities and Duties: Ability to multitask and manage time effectively.

Responsibilities

Job Type: Full-time