Pharmacovigilance Specialist- Consumer Engagement

Position Summary

As a Specialist, Pharmacovigilance, you will play a critical role in ensuring the safety and compliance of Nestle's VMS, Cosmetic, and OTC products You will manage adverse event case reviews, documentation, assessments, and MedWatch submissions in line with FDA regulatory guidelines. This position also supports Medical Nutrition products, collaborates with Medical Affairs, and contributes to product lifecycle improvements through scientific analysis and hypothesis generation.

You will work closely with cross-functional teams including Regulatory & Scientific Affairs, Medical Affairs, Quality, and Consumer Engagement Services, reporting directly to the Pharmacovigilance Manage

Key Responsibilities

Review and assess adverse events daily for NHSc VMS brands in compliance with DSCPA.

Conduct follow-up intakes with consumers and healthcare entities via phone, mail, or electronic channels, ensuring accurate documentation.

Complete serious adverse event narratives using MedWatch Form 3500A and report to FDA within 15 days.

Code adverse events by System Organ Classification in Salesforce for trend analysis.

Initiate product reviews or investigations based on hypotheses or events of concern.

Maintain up-to-date knowledge of FDA guidelines, regulatory requirements, and internal procedures.

Stay informed on nutrients, ingredients, and structure-function claims.

Perform other duties as assigned.

Key Relationships

NHSc US Regulatory Operations & Compliance team

Regulatory & Scientific Affairs

Medical Affairs

Quality

Consumer Engagement Services

Experience and Education Requirements

Bachelor’s degree in Science, Nutrition, Nursing, Pharmacy, Chemistry, or related discipline

RN, Pharmacist, Registered Dietitian, or other healthcare provider license required

3–5 years of clinical experience in a healthcare discipline

Product Safety or Pharmacovigilance experience preferred

Familiarity with Salesforce, Veeva, and SAP is a plus

Strong decision-making and prioritization skills

Preferred Skills

Working knowledge of FDA regulatory requirements

In-depth understanding of medical terminology, disease states, and treatments

Ability to interpret research literature and apply statistical concepts

Strong critical thinking, analytical, and organizational skills

Ability to work independently and meet deadlines

Excellent verbal and written communication skills

Proficiency in basic computer applications