Office Administrator

Role Summary We are seeking a highly organized, meticulous, and performance-driven Office Administrator to join our exciting company. This critical back-office role is dedicated to the accurate and efficient handling of customer claims through high-volume data entry and data maintenance. If you possess exceptional attention to detail, are driven by targets, and excel at managing sensitive data, we encourage you to apply. Key Responsibilities ● High-Volume Claims Processing: Accurately perform high-volume data entry of customer claim information from source documents/claims files into our affiliate portal. ● Adherence to Unit Times: Strictly adhere to and meet pre-defined unit times for each task and consistently work toward meeting daily/weekly processing targets. ● Data Integrity & Maintenance: Proactively monitor and update claim statuses upon receiving results, ensuring all records in the portal are current, accurate, and comply with company standards. ● Administrative Support: Manage documentation and filing related to claims, ensuring electronic files are organized and easily accessible. ● Written Communication: Utilize excellent knowledge of the English language to ensure clarity and professionalism in all written correspondence (internal notes, emails, and portal documentation). Essential Skills and Experience ● PC & Software Proficiency: Proficient in Microsoft Office, with advanced skills in Excel for data organization, tracking, and basic reporting. ● Typing Speed & Accuracy: Proven fast and accurate key typing speed is essential for high- volume, time-sensitive data entry. ● Language Skills: Excellent knowledge of the English language (vocabulary and grammar) for professional documentation and communication. ● Focus & Resilience: High degree of focus on targets and the resilience to maintain accuracy and speed during repetitive, high-volume tasks. ● Multitasking: Confidence using a PC and the ability to navigate multiple systems and manage tasks simultaneously while maintaining data accuracy. ● Positive Attitude: An enthusiastic, positive attitude and a commitment to meticulous work that supports our customer resolution process. How You'll Demonstrate This Candidates should ideally possess the following: ● A wealth of experience working in a back-office administration or high-volume data processing environment.

Demonstrated experience in a role requiring strict adherence to SLA's or unit times.

Experience in claims processing, transaction processing, or financial administration would be a significant benefit. ● Proficiency in Microsoft Office (Excel and Word). What’s in it for You?

Salary: Basic starting salary of PHP20,000 per month after probation.

PHP2000 monthly incentive

Career Growth: The opportunity to progress and grow as the business expands.

Review: Annual performance-related review.

Environment: The chance to work and grow within an exciting new company. Start date – TBC Based in Gagfa Tower, F.Cabahug Street, Cebu City

Job Type: Full-time