Job Description
Title - SYSTEMS ENGINEER
Duration of Project: 5 months
Type: Right to Hire - please make sure there are no restrictions on hiring
Location/Address: Remote - prefer candidates in ET or CT timezones
Travel: Yes - frequency being determined
Requirements:
Position Overview
Engineer is responsible for all IT transition and integration tasks in support of acquired centers. The incumbent will evaluate and document current-state IT environments, determine technical environment strategy, and execute the transition of acquired entities to Client specifications.
What you'll do at Insight
• Conduct discovery activities, including site visits and comprehensive documentation of the technical environment.
• Collaborate with impacted IT areas during planning and development of the future-state environment for each acquired center, ensuring full understanding of the current state and providing follow-up data as needed.
• Receive, configure, and arrange delivery of desktop hardware to centers ahead of IT cutover dates.
• Perform IT transition tasks, including:
o Development, execution, and sign-off of test plans.
o Installation of hardware (computers, servers, routers, switches).
o Installation, mapping, data migration, and on-site user setup of applications.
o Training center employees on issue logging procedures.
• Provide post-closing support and transition services to the Service Desk.
What you'll need to join Insight
• Bachelor's degree or equivalent experience required.
• Minimum of 4 years' experience in a technical support role.
• Exceptional analytical and organizational skills, with the ability to adapt to dynamic project environments.
• Relevant certifications or advanced degrees are a plus.
• Strong verbal and written communication skills with clients and teammates.
• Willingness to travel, including some weekends.
Technical Understanding
• Thorough understanding of desktop computer environments and issue resolution.
• Proficiency in database and system design.
• Knowledge of Internet, Intranet, and client/server architectures.
• Understanding of network and telecommunication infrastructure.
• Broad knowledge of Information Technology capabilities.
Communication Skills
• Effectively communicates relevant project information to leadership.
• Resolves and/or escalates issues in a timely fashion.
• Capable of conveying difficult or sensitive information professionally.
Physical Demands
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
• Regularly required to sit, talk, hear, and operate a computer, telephone, and keyboard.
• Specific vision abilities required include close vision due to computer work.
• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
Work Environment
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
• Moderate noise (business office with computers, phones, printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for extended periods.
• Must be available to work nights and weekends
#TB_EN
#ZRCompany Description
Founded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA
Full-time