PC Tech

PC Tech needs One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals

PC Tech requires:

• Excellent interpersonal communication, customer service, problem solving, and time-management skills.

• Dedication to on-going technical education, both as a student and a teacher.

• Able to perform heavy lifting.

PC Tech duties:

• Configures, delivers, and installs PCs, peripherals, and corporate standard software. •

• Oversees the building and maintenance of corporate computer images for laptops and desktops.

• Organizes and oversees the return of leased computer equipment, and prepares out-of-date equipment for donation or disposal.

• Provides information for use in management decisions on the selection of desktop, laptop, and computer peripherals.

• Maintains inventory of computers and components.

• Serves as backup to PC support specialists, providing end-user support under their guidance and direction.

• Contributes, as a subject matter expert (SME) to the development, implementation and maintenance of PC-related policies, procedures, and standards that conform with organizational objectives and IT industry best practices.

• Documents technical issues and their resolution, in accordance with corporate standards.