Family Support Liaison

Position Type:

Student Support Services

Date Posted:

11/21/2025

Location:

Educational Service Center of Central Ohio

District:

ESC of Central OhioMinimum Qualifications:

Bachelor's degree required

Bachelor's degree in Education or Social Work recommended.

Three or more years of successful experience in an educational or youth services setting required; teaching, school leadership, counseling, or mentoring preferred.

Excellent communication and documentation skills required.

Candidate must be proficient with using Office 365 and Microsoft Teams.

Experience working with foster youth preferred.

Understanding of school settings, educational rights and requirements and processes for academic support preferred. Including, Special Education processes and documentation.

Demonstrated ability to form positive, supportive relationships with at-risk youth and their families, and effective intervention with social and behavioral and learning impediments to youth's success in school.

Documentation of a clear criminal record in compliance with state statute

Complies with drug-free workplace rules and Board policy Note: This assignment may require a valid driver's license and access/availability of a reliable vehicle. Employees must meet all prerequisite and ongoing qualifications to be covered by the service center's insurance carrier.

FSLA Classification: Exempt

Reports To: EPSEA Program Manager

Job Objectives:

In this unique position, the Family Support Liaison will work to build relationships with families and youth referred by Franklin County Children Services, school personnel, foster parents, kinship providers, and FCCS caseworkers to support the academic success of youth in Franklin County. Liaison will be required to work with youth and their families weekly, focusing on addressing barriers to the student's academic success. When able, Liaison will focus on the Social Emotional Learning development of the student and family as an additional level of support. The liaison will complete weekly and monthly reports. The liaison will also participate in the Partnership4Success SEL Collaborative.

Responsibilities and Essential Functions:

"The following duties are representative of performance expectations: however, the list below is not ranked in order of importance."

Encourages student development of academic, attendance, and behavioral goals with youth and families.

Provides consultation as needed to help facilitate parent/guardian, student, and staff involvement in decision-making activities.

Provides on-going facilitation of a customized education plan and supportive services for the student. Helps students understand and pursue their goals and how they relate to the educational plan.

Coordinates the transition process for students entering or leaving the program.

Serves as a referral/resource agent for caseworkers, parents, and others involved in the educational success of referred youth.

Must possess excellent written and verbal communication and interpersonal skills.

Acts as a liaison between school district, FCCS or provider staff and guardians.

Provides appropriate and timely feedback regarding student progress.

Maintains current knowledge of the program and protocol (policy and procedures) and guidelines.

Completes documentation for the transition process for each student and keeps accurate school work records, reports to FCCS, etc.

Attends and facilitates meetings regarding student's educational needs.

Understands the importance of the whole student, both academically and social emotionally and provides appropriate supports.

Participates in the Partnership for Success Social Emotional Collaborative.

Tracks time and miles using Office 365 Calendar and Monthly Mileage log.

Performs other specific job-related duties as directed by the Superintendent or is/her designee "Job performance is evaluated according to the policy provisions adopted by the Governing Board of the Educational Service Center of Central Ohio."

Conduct:

Each staff member shall remain free of any alcohol or non-prescribed controlled substance and abuse of any prescribed controlled substance in the workplace throughout his/her employment with the ESC.

Terms of Employment:

Each staff member shall serve as a role model for students in how to conduct themselves as citizens and as responsible, intelligent human beings. Each staff member has a legal responsibility to help instill in students the belief in and practice of ethical principles and democratic values.

It is the employee's responsibility to maintain proper certification/licensure and to initiate the renew process in sufficient time to receive the updated certificate/licenses prior to the expiration of the present certificate/license.

Application Procedure:

Please complete the employment application through the

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JOB ID 22970

NOVEMBER 2025