HR Technology Analyst (SAP SuccessFactors Configuration)

Job Title: HR Technology Analyst (SAP SuccessFactors Configuration)

Location: Remote – Must reside in Indiana, Ohio, Kentucky, Pennsylvania, Virginia, Maryland, or Illinois

Period: 6-month contract with strong possibility of extension or direct hire

Hours/Week: 40

Rate: $45 – $50/hour

Contract Type: W-2 only (U.S. citizens only – No visa sponsorships)

Position Summary

We are seeking an HR Technology Analyst with strong hands-on SAP SuccessFactors configuration experience, with a primary focus on the Performance & Goals module as well as related areas such as Compensation, Learning, and Employee Central (EC) if applicable. This role will support ongoing configuration, troubleshooting, and optimization of SAP SuccessFactors as part of a broader HR technology ecosystem.

The ideal candidate is a functional/technical hybrid who can manage daily support, improve system processes, and ensure data accuracy across HR platforms. Experience with Workday and/or Infor WFM Workbrain (time & attendance) is a strong plus.

Key Responsibilities

SuccessFactors Configuration & Support

Own configuration, updates, and optimization of SuccessFactors modules—primarily Performance & Goals, and optionally Compensation, Learning, and EC.

Manage SuccessFactors workflows, permissions, business rules, templates, and form configurations.

System Administration

Support administration of SAP SuccessFactors and Infor WFM Workbrain to ensure accurate data flow across HR systems.

Maintain system integrity across integrations, security roles, and employee data changes.

Process Automation & Integration

Partner with HR and IT to improve and streamline SuccessFactors business processes.

Troubleshoot integration issues between SuccessFactors, Workbrain, payroll systems, and downstream reporting tools.

Reporting & Insights

Build and maintain SuccessFactors and Excel-based reports to support performance cycles, compensation cycles, talent reporting, and compliance.

User Support & Training

Provide tier-2/3 support for SuccessFactors end users and HR teams.

Deliver training, job aids, and guidance on new features and enhancements.

Documentation & Compliance

Maintain up-to-date configuration documentation, process maps, and user guides.

Ensure adherence to internal controls, data privacy requirements, and audit standards.

Required Experience & Qualifications

1–3+ years of HRIS or HR Technology experience with direct SAP SuccessFactors configuration.

Hands-on experience with Performance & Goals; additional SuccessFactors modules preferred.

Experience configuring SuccessFactors templates, workflows, permission roles, business rules, and reporting tools.

Familiarity with Workday and/or Infor WFM Workbrain or other time-tracking/payroll systems.

Ability to troubleshoot system or data issues independently and recommend scalable solutions.

Experience supporting system upgrades, releases, and cross-platform data integrations.

Preferred Skills & Competencies

Strong Excel skills (pivot tables, formulas, data modeling).

Analytical and detail-oriented mindset with the ability to interpret complex HR data.

Clear communication skills with both HR stakeholders and technical partners.

Ability to translate business needs into system configurations and process improvements.

Experience in regulated, multi-state, or unionized environments is a plus.