Sales Support Coordinator

Salary:

Competitive + Bonus + Excellent Benefits

So, who are we? We are Neville Lumb, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Support Coordinator based in Branston, Burton on Trent, you’ll be responsible for:

To accurately and professionally manage our customer orders in terms of purchasing and supplying to the customer to meet their expectations.

To be the main point of contact for our customers and manage that communication.

To manage any issues with the projects you are looking after and resolve.

Provide clear communication to our customers regarding lead times, call off’s deliveries, stock availability, credit limits, returns, project updates and other relevant information.

Organise product to be in stock in timely manner ready for customer call off’s

Manage the call offs to meet the customer expectations for delivery times.

This is a full time role working 40 hours a week - Monday - Friday 08:00-17:00 with 1hrs break. No weekend work required.

And here’s what we’d like you to have:

Customer focused.

Problem solving ability relating to customer service.

PC literate.

Excellent communication skills.

Excellent organizational skills.

Excellent administration skills.

Experience of working in a pressurized environment.

Proven customer service background.

We look forward to receiving your application!

JR114262