Housekeeping Supervisor - C Hotel

Join the Team Behind Hamilton’s Chicest Retreat

The C Hotel by Carmens is more than just a place to stay—it’s a modern, stylish destination where exceptional service and unforgettable experiences come together. Nationally recognized for sincere, attentive service and flawless performance, the heart and soul of the C Hotel’s success is its remarkable team.

Whether you’re welcoming guests at the front desk, keeping rooms spotless, coordinating seamless events, supporting sales, or helping deliver memorable banquets, your role is key to creating the warm, polished experience that sets the C Hotel apart.

Part of Carmens Group—an award-winning hospitality leader with over 40 years of creating extraordinary moments—you’ll join a close-knit, passionate team dedicated to making every guest feel truly cared for. If you’re detail-driven, people-focused, and ready to grow your career in a vibrant, fast-paced environment, the C Hotel is your next great opportunity.

Why work for Carmens Group?

Flexible scheduling

Career coaching & growth

Great Place to Work Certified (2022-2024)

Named Best Workplace in several award categories:

Most Trusted Executive Teams

Best Places to Work in Hospitality & Retail

Best Places to Work in Canada

Best Workplaces for Women

Best Workplaces for Mental Wellness

Perks & Benefits

Pay on Demand – get paid when you need it

Global Hotel Discounts for your travels

Comprehensive Group RRSP & Health Benefits

Staff discounts at our restaurants

Wellness programs & staff events

Clear opportunities to grow into leadership roles

Employee recognition programs celebrating your achievements and milestones

Referral bonuses when you bring great talent to the team

Safe, inclusive and supportive workplace cultureJoin a company that values your growth, wellbeing and passion – where your career is supported every step of the way.

Position Details:

Job Type: part-time, permanent

Vacancy: This position is for an existing vacancy (replacement for a currently unfilled position)

Compensation: $19 - $21 per hour

AI Disclosure: Your application will be reviewed by our hiring team - we do not use artificial intelligence in the screening or selection of applicants for this position.

What you will be doing:

As a Housekeeping Supervisor at Carmen’s Group, you’ll play a key role in ensuring a welcoming, clean, and comfortable environment for every guest. By conducting room inspections, monitoring housekeeping quality, and supporting the team in maintaining high standards, your leadership and attention to detail help deliver the extraordinary experiences we’re known for.

Your responsibilities will include:

Providing a warm, welcoming, and personalized experience for our guests

Supervising the Housekeeping team with clear direction, support, coaching, and leadership

Inspecting guest rooms and public areas to ensure cleanliness and presentation standards are met prior to guest use

Updating and maintaining housekeeping schedules, task lists, and room assignments based on daily business needs

Maintaining hotel rooms, public spaces, and back-of-house areas to ensure a safe and clean environment for guests, associates, and vendors in line with C Hotel standards

Overseeing the organization and upkeep of housekeeping carts, storage rooms, and equipment, ensuring supplies are replenished as needed

Ensuring the confidentiality, security, and care of guest rooms, personal belongings, and hotel property

Contributing to exceptional guest experiences by upholding the highest standards of cleanliness and service

Exercising sound judgment and demonstrating strong, supportive leadership

Championing positive change and fostering a collaborative, motivated housekeeping team

Performing other related duties as assigned to support smooth hotel and venue operationsThis is the perfect role for someone with a strong work ethic, high standards for cleanliness, and a passion for making people feel truly at home.

What Makes You Shine in Housekeeping

1-2 years of experience in a hotel or hospitality brand in a housekeeping capacity

Previous supervisory or leadership experience

Strong attention to detail with a commitment to maintaining high cleanliness and presentation standards

Positive, outgoing, and professional demeanor with excellent interpersonal skills

Ability to train, coach, and motivate team members to achieve consistent results

Reliable and able to manage multiple priorities in a fast-paced environment

Ability to work independently and as part of a team with minimal supervision

Availability to work flexible shifts during the daytime, including weekends and holidays

Ability to tolerate cleaning products and maintain safety standards

Clean criminal background check and ability to uphold guest confidentiality and hotel security standards

We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time.

Are You Ready to Take the Lead?

If you’re a passionate hospitality professional who thrives on creating exceptional experiences for guests, this is your opportunity. Apply today and help us deliver something extraordinary—together.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.