Seasonal Guest Services Agent

The Junto is a modern-day embodiment of Ben Franklin and his club of the same name. His "club for mutual improvement" brought together people from all backgrounds to discuss issues and ideas of the time while enjoying life. With an emphasis on public gathering spaces, our hotel gives visitors, locals, entrepreneurs, and artists alike a place to come together, exchange ideas, and inspire one another. The Junto will be both a destination and a landmark of the area, helping to define and add value to the future of Columbus.

This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene.

Requested Tasks:

Welcome guests upon their arrival and assign rooms

Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process

Inform guests about payment methods and verify their credit cards on file or collect upon arrival

Perform all check-in and check-out tasks

Respond to requests in a timely and professional manner

Requested Capabilities:

Approachable and personable personality

Patient and understanding with guests' needs and requests

Eye for detail

Sense of urgency to fulfill requests and resolve issues

Ability to stand for extended periods at a time

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.