Director of Employer Outreach & Consulting (Administrative Staff) PN

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments.

Most positions perform work on-site at one of BWC's seven offices across the state.

BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am.

Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing: * Manage statewide operations of the Employer Management Service and Employer Outreach & Consulting Programs, including policy and program development, evaluation, and oversight.

* Serve as a liaison between employers, BWC leadership, stakeholders, and the public to communicate and share critical information.

* Lead and contribute to short and long term strategic planning efforts aimed at increasing productivity, reducing service costs, and generating premium for the State Insurance Fund.

* Coordinate program operations across divisions and departments, and establish both annual and long range goals for the agency.

* Develop and implement policies, procedures, and laws related to underwriting, ensuring staff are trained and compliant.

* Evaluate and recommend updates to the Ohio Administrative Code to support strategic initiatives and the development of new programs.

* Represent the division on agency-wide issues, including employer fraud prevention, training seminars, and employer focused programs.

Major Worker Characteristics: Knowledge of budgeting, accounting, management, work force planning, employee training & development, supervision, public relation, human relations, BWC policies & Procedures*; counseling; interviewing; business; WC Law*; Federal State tax*. Skill in operating personal computer.

Ability to deal with many variables & determine specific action; read & record figures accurately comprehend & record figures accurately, add, subtract, multiply & divide whole number; complete routine forms; maintain accurate records; interview job applicants effectively; understand manual & verbal instructions, technical in nature; prepare meaningful, concise & accurate reports; proofread technical materials, recognize errors & make corrections; use proper research methods in gathering data; gather, collate & classify information about data, people or things; work alone on most tasks; handle sensitive inquiries from & contacts with officials & general public; resolve complaints from angry citizens & government officials.

developed after employment Preferred Qualifications: Education * Bachelor's degree in a relevant field such as Business Administration, Public Administration, Law, Communications, or a related discipline.

Experience * 5 years of experience in operations management, strategic planning, and policy development, preferably in a public sector, insurance, or regulatory environment.

* 4 years of experience coordinating programs, setting organizational goals, and collaborating across departments to achieve strategic objectives.

* 3 years of experience in stakeholder engagement, public speaking, and representing an organization to external audiences, including advocacy and liaison roles.

Skills * Proven ability to develop and implement policies and procedures, interpret laws and regulations, and lead cross-functional initiatives.

* Strong analytical, problem solving, and data analysis skills, with experience using performance metrics to drive decision making.

* Excellent verbal and written communication skills, with the ability to build relationships with diverse stakeholders and communicate complex information clearly.

* Demonstrated leadership and supervisory experience, with strong organizational and project management abilities.

Unusual Working Conditions: * This position is overtime exempt.

* THIS POSITION IS UNCLASSIFIED PERSUANT TO ORC 124.11(A)(9). * Position requires travel; therefore, persons occupying this position must provide their own transportation and/or legally operate a state owned vehicle.

* The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use.

An applicant with a positive test result will NOT be offered employment.

* The final applicant for this position must submit to and pass an extensive background check by the Ohio State Patrol prior to appointment.