Depot Tech

Must Have Technical/Functional Skills * Windows OS and Hardware knowledge * Windows patching * Experience of MAC OS * ServiceNow ticketing tool knowledge Roles & Responsibilities * Strong customer-oriented attitude and interpersonal skills * Excellent written and verbal communication skills * Proven working experience in installing, configuring, and troubleshooting Windows based systems and non-windows environment / open systems.

* Excellent problem-solving and multi-tasking skills * Experience in IT documentation and inventory management * A self-starter, able to work independently and resourceful in exploring out of box solutions * Willingness to adapt with new/updated support scopes as part of continuous improvement process * Identifying hardware and software solutions.

Troubleshooting technical issues.

Installing and configuring hardware and software.

* Talking with customers through a series of actions to resolve a problem.

* Willing to be flexible and understandable on organization requirements.

* Willingness to take proactive measures and excellent interpersonal skills and be a great team player.

* Conducting electrical safety checks on equipment.

Generic Managerial Skills, If any Verbal and communication skills Salary Range: $60,000 $65,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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