Senior Quality Engineer

Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Updated: 7/17/2024 Role Definition Ensures that products being built and processes being used adhere to all standards and requirements meeting the expectations of internal and external customers.

Responsibilities * Performing quality reviews and internal audits; evaluating data and writing reports to validate or indicate deviations from existing standards.

* Monitoring engineering processes and products for adherence to company and regulatory standards and practices; participating in quality improvement initiatives and projects.

* Analyzing statistical data and product specifications to determine standards and establish quality and reliability objectives of finished product.

* Recommending modifications to existing quality or production standards to achieve optimum quality.

* Conducting investigations and analyses which contribute to the development and implementation of methods, procedures, and equipment that ensure quality standards for parts and prime products.

* Participating in and offering technical support to internal and external audits; following up on response of corrective action from audit.

* Interacting with manufacturing team members to determine root cause of quality issues and ensuring that corrective and preventive action is implemented.

Degree Requirement Degree or equivalent experience desired Skill Descriptors Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.

Level Extensive Experience: * Interprets results of quantitative and statistical tools and explains results to others.

* Communicates key benefits of a quality management process.

* Conducts and directs quality reviews.

* Develops expertise in quality assurance tools, techniques, and standards.

* Develops quality assurance processes based on Six Sigma, ISO 9000 or Baldrige principles.

* Develops programs for motivating employees to meet or exceed quality goals.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Level Extensive Experience: * Evaluates and makes contributions to best practices.

* Processes large quantities of detailed information with high levels of accuracy.

* Productively balances speed and accuracy.

* Implements a variety of cross-checking approaches and mechanisms.

* Demonstrates expertise in quality assurance tools, techniques, and standards.

* Employs techniques for motivating employees to meet or exceed accuracy goals.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience: * Differentiates assumptions, perspectives, and historical frameworks.

* Evaluates past decisions for insights to improve decision-making process.

* Assesses and validates decision options and points and predicts their potential impact.

* Advises others in analyzing and synthesizing relevant data and assessing alternatives.

* Uses effective decision-making approaches such as consultative, command, or consensus.

* Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

Level Extensive Experience: * Creates processes with provisions to accommodate change.

* Helps others adapt to changing environments and accept new situations.

* Recovers from disappointments and setbacks.

* Works effectively with unstructured teams, situations, or environments.

* Leverages prior experience as a help towards handling changing situations.

* Makes progress in an atmosphere of ambiguity and uncertainty.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Extensive Experience: * Ensures capture of lessons to be learned from a problem-solving effort.

* Organizes potential problem solvers and leads problem resolution efforts.

* Uses varying problem-solving approaches and techniques as appropriate.

* Contributes to standard practices for problem-solving approaches, tools, and processes.

* Analyzes and synthesizes information and devises alternative resolution strategies.

* Develops successful resolutions to critical or wide-impact problems.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Level Extensive Experience: * Communicates to clients regarding expectations of all parties.

* Participates in negotiating the terms of the business relationship.

* Conducts periodic reviews of work effort, progress, issues, and successes.

* Maintains productive, long-term relationships with clients or vendors.

* Creates opportunities to educate support teams on client priorities.

* Empowers others to establish collaborative, healthy relationships.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Level Extensive Experience: * Utilizes preferred tools, techniques and methods for estimating project cost and time.

* Plans, estimates, staffs, organizes and monitors significant projects.

* Identifies risks and vulnerabilities; creates contingency plans.

* Conducts regular and ad-hoc project reviews with project team, sponsors, and clients.

* Maintains open communication among project participants and interested parties.

* Communicates reporting requirements; creates monitoring and control mechanisms.

Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.

Level Expert: * Leads the implementation of structured approaches to investigate a vast range of problem types, determine causes, and find resolutions.

* Mentors others in determining which situations are candidates for root cause analysis.

* Facilitates choosing one of multiple approaches to resolution; helps weigh relative resource expenditures.

* Consults on figuring out the root cause to a complex problem or situation.

* Oversees situations where the removal of the cause entails more resource expenditure than dealing with the symptom.

* Creates and fosters an RCA-friendly culture and environment; helps instill a "non-punitory" policy towards problem identifiers.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade.

It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.

At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.

It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.

Summary Pay Range: $108,834.00 - $163,252.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Please note that salary is only one component of total compensation at Caterpillar.

Benefits: Subject to plan eligibility, terms, and guidelines.

This is a summary list of benefits.

* Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O.

As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Posting Dates: November 21, 2025 - December 4, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.

Qualified applicants of any age are encouraged to apply.

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