Clerical Support Assoc (CSA)

Performs receptionist/secretarial duties to expedite and coordinate unit operations.

Serves as a liaison between the unit, internal hospital departments and external contacts.

Job Responsibility * * Performs receptionist duties including, but not limited to: * Directs patients, physicians, visitors and staff to appropriate areas * Answers telephones, directs calls, and takes messages.

* Admits patients to unit.

Labels doors and obtains addressograph plate.

* Coordinates room assignments with Patient Registration.

Maintains/ changes patient record to reflect reassignment.

Notifies appropriate staff when patient's room is ready.

* Schedules appointments for patient's tests and procedures.

Coordinates transportation, as needed.

* Responds to patients on the intercom system and promptly relays information to appropriate staff member.

* Runs errands as necessary to lab, pharmacy, CSR, etc.

* Serves as a liaison with various hospital departments (i.e Central Service, Dietary, Environmental Services, Staffing Office, etc.). * * Performs secretarial duties including, but not limited to: * Transcribes physician's orders to appropriate documents.

* Enters requests for lab work/diagnostic testing into the computer system, including all requested demographic and clinical information.

* Enters significant patient data into the computer information system, i.e., reports, procedures, referral, admission, transfers, discharges, diet orders, etc.

* Maintains and updates patient medical record.

Ensures admission consents and cytology forms are complete and filed.

Prepares medical record to accompany patient on off-unit activity .Completes medical record upon patient discharge and transfers to Medical Records Department.

* Maintains various unit records (i.e., census sheets, etc.). * Collects volume indicators for performance improvement activities and compiles statistics for reporting.

* * Maintains unit supply inventory.

Orders and restocks office supplies and patient care items with respect to the guidelines/par levels for the unit.

* Performs related duties, as required.

* ADA Essential Functions Job Qualification * High School Diploma or equivalent, required.

* American Heart Association (AHA) Heartsaver Course, preferred.

* Prior clerical experience, preferred.

* Typing 30 wpm and/or data entry skills (80 keystrokes per minute), required.

* Knowledge of medical terminology, preferred.

* Ability to communicate effectively.

* Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).