Transportation Assistant

This position is a Transportation Coordinator at the facility level and acts as primary contact to Veterans for transportation needs.

The incumbent works with the VTS Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation and ongoing operational flow of the Veteran Transportation Services program.

The incumbent must have knowledge of clinical services, related software, and programs as they relate to clinical computing and office automation.Major Duties include but are not limited to: * Performs work involving consult management, appointment scheduling and admissions scheduling.

* Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS). * Performs a basic analysis of the data and generates a variety of reports.

* Coordinates service practices that decrease waits and delays for patients in all specialty areas.

* Plans for, organizes, administers, and directs how the work will be accomplished for the VTS program.

* Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs.

* Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services.

Work Schedule: Monday-Friday 8:00am-4:30pm; or 9:00am-5:00pm Telework: Ad-hoc Virtual: This is not a virtual position.

Position Description/PD#: Transportation Assistant/PD99780-S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized