Lead Door Technician

Job Description Description Job Title: Lead Door Technician Hours: Full-time, 7am-4pm PST Salary rate: $25 - $30 per hour About Us Founded in 2013, Authority Dock and Door is built on honesty, integrity, and a commitment to doing the job right.

We stand out in the commercial dock and door industry because we take on everything—from the simplest designs to the most complex integrations—managing every project from concept to completion.

We are a small, close-knit team where everyone’s contribution is valued, recognized, and appreciated.

Because of our size and our strong reputation, our technicians get to work on a wide variety of small and large projects—far more diverse than what our competitors typically offer.

This gives every team member the chance to constantly grow, learn new systems, and expand their skill set.

Our steady, continuous growth has created an exciting opportunity for YOU, a motivated team player, to join us.

We foster a culture of learning, collaboration, open-door ownership, and personal and professional development.

We truly believe in taking care of our people and giving them every opportunity to succeed.

If you’re looking for a company where your work matters, where no two days are the same, and where you can build a long-term career with room to grow—this is the place.

Why You’ll Love Working With UsSmall, supportive team where your work is seen, valued, and appreciatedVariety of projects—from routine repairs to complex integrationsGrowth and advancement opportunitiesDouble-time pay for any work performed before or after regular hoursPrevailing wage opportunities on select projectsContinuous learning: exposure to many different products, systems, and technologiesTraining and development supportMedical benefits & retirement planA company culture built on respect, teamwork, and doing the right thingAbout the Role: Lead Door Technician We are seeking a skilled and dependable Lead Door Technician who is passionate about delivering excellent service and guiding Junior Technicians as needed.

If you take pride in your craftsmanship and enjoy solving problems in the field, we want to talk to you.

Supervisory ResponsibilitiesMentor and coach Junior TechniciansMonitor productivity and provide constructive feedbackResolve field issues and customer concernsTrain new employeesEnsure adherence to company and safety policiesTake disciplinary action when necessaryTypical Duties & ResponsibilitiesInstall and repair industrial and commercial doors and dock equipmentPerform preventive maintenance and assess repair needsInstall/repair openers, springs, tracks, pulleys, panels, and related componentsMaintain accurate inventory of partsTroubleshoot dock and door maintenance issuesMaintain communication with managementPrioritize safety and proper worksite proceduresBuild and maintain strong relationships with clients and vendorsHandle after-hours emergency service calls as needed (paid at double time)Assist in the warehouse when requiredSupport and work alongside Junior TechniciansReport daily tasks and progress to the Service ManagerSkills & AbilitiesStrong mechanical aptitudeAbility to understand standard and metric measurementsSolid decision-making skills, including under pressureBasic electrical knowledgeProficiency with hand and power toolsforklift and scissor lift experienceEducation & ExperienceHigh School Diploma or GEDField service and installation experience requiredMinimum 2 years in commercial/service technician rolesValid driver’s license with clean driving recordPhysical RequirementsAbility to climb and work from ladders up to 40 ftAbility to navigate office, warehouse, and mezzanine spacesAbility to lift up to 75 lbsAbility to operate a company vehicle PIa546ff3b99da-