Field Service Technician

Job Description

KL Maintenance LLC is a family operated business located in Martinsville, IN. We are looking for motivated, energetic, and caring technicians who can start immediately. As a technician, you will work as part of a dynamic and passionate team to ensure desired company growth. The ideal candidate will be an experienced technician who excels in customer service, are great problem solvers, thrive in a challenging environment, are positive team players, and self-motivated.

Responsibilities

Provide the highest level of technical ability, quality, value, and integrity to our customers

Diagnose and repair electronic, mechanical, and electrical components of systems

Travel to job sites in service area and work with dispatcher to ensure schedule is maintained and delays are properly communicated to customer

Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers

Maintain good working order of company vehicle, equipment, and electronics

Maintain stock, parts, tools, and safety equipment in the vehicle

Document details of services and parts provided to customers electronically through iPad applications

Maintain and update customer database with complete and accurate information.

Requirements

High School Diploma, GED or suitable equivalent

2+ years of field experience (pay based on ability & experience).

Basic computer skills for iPad and cell phone communication and documentation

Ability to work overtime, weekends, or holidays - if needed

Ability to Troubleshoot and Repair Problems Quickly and Accurately.

Highly organized with exceptional follow-through abilities.

Strong verbal and written communications.

Ability to build trust and demonstrate empathy.

Engaging personality that blends well with a fast-paced, goal-driven environment.

Valid driver's license with a clean record.

Strong ability to diagnose, repair or replace various brands of restaurant equipment.

Must have own hand tools.

Ability to work in extreme temperatures and tight spaces.

Must be a team player!

We are a drug-free work place and all candidates will be required to pass pre-employment and random drug screening as well as a background check.

Benefits

This full time position offers great potential.

Competitive pay + overtime

Company benefits

Company vehicle

Year round work.

Weekends & after hours calls are rotated weekly.

We offer 5 days paid vacation days after 1 year of employment, 10 paid days after 2 years.

We offer paid holidays after 90 days of employment for full-time employees.

We offer accruing paid sick time after 90 days of employment for full-time employees.

This position requires a person to have great communication skills, a high level of energy and drive to get things done.

Full-time