Project Lead
Description:
Project Lead (SaaS MetalCloud)
Location: Kolkata HQ, with frequent pan-India travel
Experience: 3–5 year
About NowPurchase
At NowPurchase, we’re on a mission to digitally transform the metal manufacturing industry—one foundry at a time.
Our vision is bold:
To build a tech-first ecosystem that empowers foundries to procure better, melt smarter, and operate with unmatched efficiency.
Our flagship SaaS platform MetalCloud is at the heart of this revolution—bringing real-time visibility, process discipline, AI-driven insights, and production control to an industry that has historically operated on gut-feel and manual processes.
We’re not just building software.
We’re redefining how an entire industry thinks, works, and grows.
Why This Role Exists
As MetalCloud expands rapidly—onboarding 10+ new projects every year—the need for a strong Project Lead has become critical.
This role is being created to:
Manage and implement custom projects with precision and speed with Optimum resource consumption.
Align every stakeholder—from Sales to Product to Tech—to a single execution plan
Ensure customers realise actual, measurable value from the solutions we deploy
Build a repeatable, scalable project implementation engine
Reduce effort, increase efficiency, and deliver a consistent customer experience
This role carries large ownership, high visibility, and direct impact on the success of every custom project we deploy.
What the Role Looks Like
As a Project Lead, you become the face of NowPurchase for customers after the sale closes.
You will:
Take complete ownership of custom project implementation
Work cross-functionally with Sales, Product, Tech, and Customer Success
Ensure the earliest possible go-live with efficient resource management
Build trust, confidence, and long-term relationships with customers
Ensure customers actually use MetalCloud and realise value from it
This is a hands-on role—ideal for someone who thrives in the field, takes ownership, and enjoys solving real industrial problems
Job Summary (TL;DR)
We’re looking for a 3–5 year experienced B2B Implementation Leader, preferably based in Kolkata, who can take full ownership of project success—from kickoff to renewal & so on.
Key Responsibilities
1. Project Implementation
Execute the implementation of projects across regions (South, West, East, North)
Frequently travel for high-value accounts or escalations
Ensure customers go live with minimal delays
Delivery of project under the given constraints ofo Time,Scope,Cost & Quality
3. Onboarding Strategy & Execution
Plan and manage rollout timelines
Configure workflows as per customer requirements
Ensure seamless coordination between product, tech, and field teams
6. Metrics, Reporting & Performance Tracking
Track KPIs (activation time, go live tiem)
Share implementation reports with leadership
Maintain complete visibility of project progress across regions
8. Relationship Management
Build long-standing customer relationships
Celebrate wins, ensure satisfaction, and act as a trusted advisor
Skills & Experience We’re Looking For
Must-Have
Excellent verbal & written communication skills
Strong organisation, multi-tasking, and problem-solving abilities with full ownership
Bachelor’s degree in Engineering with 2–3 years of B2B project implementation experience
Proven execution capability in distributed/on-site environments with willingness to travel across India
Experience in custom project implementation, industrial automation, or digitisation projects
Familiarity with CRM/CS tools (Zoho, HubSpot, Gainsight)
Attention to detail with ability to work in ambiguity
Understanding of business fundamentals
Vendor management, purchasing, and negotiation skills
Good-to-Have
Experience with manufacturing/foundry customers
Experience hosting demos, webinars, or check-ins
Experience in industrial SaaS/Projects
Our Hiring Process (Fast & Transparent)
Initial HR Conversation
Interview with Senior Manager (Projects)
Interview with Business Head – MetalCloud
Final Round with CEO/CTO
Career Growth Path
Project Lead (MetalCloud) Project Manager(MetalCloud) Senior Manager(Projects) d) VP(Projects) -CXOs
Ready to Join Us?
If you’re excited about working at the intersection of SaaS, manufacturing, project implementation, and customer success—this is where you belong.