Business Support Manager

We are seeking a Senior Manager - Business Continuity Management to join our team.

This is a unique opportunity to ensure resilience at a cutting edge technology-driven bank.

Who we are N26 has reimagined banking for today's digital world.

Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use.

Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

Lead the development, implementation, and maintenance of the Business Continuity Management and Crisis Management framework across all operations Define BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices Collaborate with the 1st Line of Defense (LoD) as it performs its BCM duties including the identification and management of risks and controls Manage complex business impact analyses (BIAs) and risk assessments to identify critical business functions and dependencies Lead the implementation and integration of a new BCM tool and mass notification system to enhance planning, response, and communication capabilities Create training and awareness plans across the organization to build a strong resilience culture Highlight potential gaps and risks to senior leaders, the board, and committees with supporting KPIs on readiness, outcomes, and emerging risks Plan, manage and conduct regular continuity testing (table-top exercises, simulations, recovery drills) and track the remediation of gaps by the 1st LoD Monitor regulatory and industry developments in operational resilience and adapt frameworks accordingly Manage and coordinate tasks within the BCM team A Bachelor's or Master's degree in Resilience, BCM, Business Administration, or other relevant areas 5+ years of professional experience in Business Continue Management/Crisis Management (may include, ICT Risk, Third Party Risk Management) gained in banking/financial services or in a consulting firm Skills Sound knowledge of relevant legal and regulatory requirements (e.g., MaRisk, BAIT, DORA) and common industry standards (e.g., ISO 22301) Strong analytical and conceptual skills, creativity, critical thinking, as well as ability to identify problems and propose solutions Excellent communication skills both on technical and on managerial level Sound knowledge of relevant legal and regulatory requirements and common industry standards Track record in project delivery An entrepreneurial vision, an autonomous attitude, and a 'get things done' approach Hands-on approach and eagerness to tackle new topics while demonstrating a quick grasp in conceptual project work and strategic thinking Fluency in English is required, German is a plus Traits Strong topic ownership and bias for action Critical thinking and drive to improve the status quo Passion for risk management, internal controls, and complex problem-solving Both attention to details and strong conceptual thinking Flexibility in a fast-changing and agile environment Actively help yourself and the team to be successful Will to continuously learn and act upon direct feedback What's in it for you: Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.

As an N26 employee you will have access to a Premium subscription on your personal N26 bank account.

A relocation package with visa support for those who need it.