Computer Support

Our client, a leading financial services organization, is seeking a Computer Support professional to join their team.

As a Computer Support, you will be part of the IT Support Department supporting the high-profile user community within a professional banking environment.

The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

**Job Title:** Computer Support **Location:** Ohio, OH **What's the Job?** + Provide software and hardware support to end-users in a professional banking setting.

+ Assist with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption, and anti-virus solutions.

+ Support ticket management using ServiceNow or similar systems, ensuring timely resolution of issues.

+ Reimage user devices, back up and restore user data, and validate software functionality remotely and onsite.

+ Configure, install, and test hardware components and manage hardware deployment replacements.

**What's Needed?** + 3-5 years of experience providing software/hardware support, with knowledge of server and Cisco technology in a professional environment.

+ Proficiency with troubleshooting/supporting MS Office suite, MS Teams, Outlook, and Windows OS.

+ Experience assisting with Virtual/Desktop/Laptop Management, including VDI, patch management, and encryption technologies.

+ Prior experience working with ServiceNow or similar ticketing systems.

+ Strong customer service skills, with the ability to communicate effectively and work independently in a fast-paced environment.

**What's in it for me?** + Opportunity to work in a dynamic and professional banking environment.

+ Engage in meaningful work supporting high-profile users and infrastructure.

+ Gain valuable experience with industry-leading tools and technologies.

+ Collaborate with a diverse and inclusive team committed to excellence.

+ Support your career growth in a stable organization with a focus on professional development.

We look forward to speaking with you!

**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.

We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.

We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._ ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment.

It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.