Customer Service Representative Dutch Speaker

Are you a Dutch-speaking customer support professional ready for a new chapter in one of Europes most vibrant Mediterranean capitals? This role offers an excellent career opportunity paired with an exciting lifestyle in sunny Athens.

About the Role

As a Customer Service Representative, you will be supporting Dutch-speaking customers by ensuring they receive clear guidance, timely assistance, and a seamless service experience. Youll be handling questions, solving problems, and helping users get the most out of the companys products and services. Your role will make a direct impact on customer satisfaction and loyalty.

Key Responsibilities

Provide customer support via phone, email, and chat in Dutch.

Assist with account questions, product information, troubleshooting, and general inquiries.

Deliver clear and professional communication while ensuring a positive customer journey.

Log customer interactions and maintain accurate records.

Follow internal procedures to ensure quality and consistency.

Coordinate with other departments when needed to resolve cases efficiently.

Requirements

Native or fluent level of Dutch.

Good English skills for internal communication.

Strong communication skills and a customer-first mindset.

Problem-solving approach and ability to stay positive under pressure.

Previous customer service experience is a plus but not mandatory; full training is provided.

Comfortable working with computers and digital systems.

Whats Offered

Competitive salary and attractive benefits.

Full relocation support package for candidates moving from abroad (accommodation assistance included if applicable).

Extensive onboarding and continuous training to build your skills.

Long-term career growth opportunities within an international organization.

Supportive and multicultural work environment.

Why Athens?

Athens is not only the birthplace of history but a modern, buzzing city with warm weather, a relaxed lifestyle, and a welcoming international community. From the Acropolis to vibrant neighborhoods, beach escapes just minutes from the city, excellent cost of living, and lively social life, Athens offers a truly exceptional environment to live and work.

This is the perfect opportunity to grow your professional career while experiencing the Mediterranean lifestyle many dream about.

If you're ready to start an exciting journey - professionally and personally - Athens is waiting for you.