Customer Service Representative Dutch Speaker

Are you a Dutch-speaking professional who enjoys helping people and delivering exceptional service? Do you want to grow your career while living in one of Europes most vibrant and sunny capitals? This role offers the perfect combination of professional development and lifestyle in Athens, Greece.

About the Role

As a Customer Service Representative, you will be the first point of contact for Dutch-speaking customers, assisting them with inquiries, troubleshooting, and account support. Your role is essential in ensuring a smooth and positive customer experience, building strong relationships, and contributing to the company's reputation for excellence.

Key Responsibilities

Provide customer support in Dutch via phone, email, and chat.

Assist customers with product and service inquiries, account issues, and troubleshooting.

Resolve problems efficiently while maintaining a professional and friendly approach.

Maintain accurate records of customer interactions.

Collaborate with internal teams to ensure seamless service delivery.

Stay updated on company products, services, and procedures.

Requirements

Native or fluent Dutch.

Good English skills for internal communication.

Strong communication, problem-solving, and interpersonal skills.

Customer-focused, patient, and solution-oriented.

Previous experience in customer service is advantageous but not required; full training is provided.

Comfortable using computers and digital systems.

Whats Offered

Competitive salary with performance incentives.

Full onboarding and continuous training to support your professional growth.

Opportunities for career development within an international organization.

Relocation support for candidates moving to Athens.

Work in a multicultural, collaborative, and supportive environment.

Why Athens?

Athens offers an exceptional quality of life with sunny weather, historic landmarks, vibrant neighborhoods, and a rich cultural scene. With its beaches, Mediterranean cuisine, lively social life, and welcoming international community, Athens provides the perfect backdrop for both personal and professional growth.

This is an excellent opportunity to develop your career in customer service while enjoying the unique lifestyle and energy of Athens, Greece.