Customer Service Representative German Speaker

Are you a German-speaking professional passionate about helping customers and delivering outstanding service? Do you want to advance your career while enjoying the sunshine, culture, and lifestyle of Greece? This is an exciting opportunity to grow professionally in one of Europes most vibrant Mediterranean cities.

About the Role

As a Customer Service Representative, you will be the first point of contact for German-speaking customers. You will provide guidance, resolve inquiries, and ensure a seamless and positive experience. Your work will directly impact customer satisfaction and strengthen the company's reputation for excellence.

Key Responsibilities

Provide customer support in German via phone, email, and chat.

Assist customers with product information, account queries, troubleshooting, and general inquiries.

Resolve issues efficiently while maintaining a professional and friendly approach.

Maintain accurate records of customer interactions.

Collaborate with internal teams to ensure quick and effective solutions.

Stay informed about products, services, and internal processes to provide accurate guidance.

Requirements

Native or fluent German.

Strong English skills for internal communication.

Excellent communication, problem-solving, and interpersonal skills.

Customer-focused, patient, and solution-oriented.

Previous experience in customer service is advantageous but not required; full training will be provided.

Comfortable using digital tools and computer systems.

Whats Offered

Competitive salary with performance incentives.

Comprehensive onboarding and continuous professional development.

Career growth opportunities within an international organization.

Relocation support for candidates moving to Athens.

Work in a supportive, multicultural, and collaborative environment.

Why Athens?

Athens combines professional opportunity with an exceptional quality of life. Enjoy sunny weather, beautiful beaches, historic landmarks, and a vibrant cultural scene. The city offers a dynamic mix of modern amenities, Mediterranean cuisine, lively social life, and a welcoming international community, making it an ideal location for both work and leisure.

This role is perfect for German-speaking customer service professionals looking to advance their career while experiencing the lifestyle, energy, and beauty of Athens, Greece.