Trainee ERP SME Specialist

About the Role We are looking for an enthusiastic and technically:minded individual to support and develop our ERP system.

This role bridges 2nd/3rd line support and system development, combining day:to:day support, rollout implementation, dashboard creation, and ongoing enhancement.

Over time, you will grow into a subject matter expert (SME) for our ERP, becoming the go:to person for system knowledge and improvements.

Key Responsibilities * Lead rollout of the Finance module initially, then support broader system rollout across the business.

* Create and maintain dashboards for the Project Team and wider stakeholders.

* Support go:live activity, providing knowledge and assistance to users and project teams.

* Act as an escalation point for ERP:specific support tickets, providing 2nd/3rd line support and troubleshooting.

* Develop expertise in the ERP system and transfer knowledge to colleagues.

* Implement system functionality and customisation using low:code/no:code tools, and where applicable, simple coding or queries.

* Design and redesign screens, forms, menus, and reports; develop data extraction queries and new interfaces.

* Liaise with the internal development team for more complex customisation tasks.

* Support integration of new features and rollout of innovations, ensuring correct deployment and system security.

* Collaborate with infrastructure and IT operations teams to ensure systems are maintained, secure, and performing.

About You * Ideally a recent graduate or junior:level candidate with experience or interest in technical support, system support, or ERP support.

* A computing or technology degree or similar qualification is beneficial.

* Strong ability and willingness to learn new technology from scratch.

* Familiarity or curiosity with ERP systems or database/reporting tools is a strong plus (experience with other ERPs such as Microsoft NAV or similar is advantageous). * Comfortable working with low:code / no:code environments, and learning to work with system queries, dashboards, and customisation tools.

* Strong problem:solving skills and technical aptitude; able to rise to complexity and challenge.

* Flexible mindset: open to self:learning via documentation, forums, community groups, or online resources.

* Excellent communication skills: able to transfer knowledge and explain technical concepts clearly.

* Willing to work from the office a few days per week (initially 2 days, up to 3 around go:live); must live within commuting distance.

* Self:motivated, proactive, collaborative, and enthusiastic about system improvement and innovation.

What Youll Get * Competitive pension contributions.

* 25 days holiday plus bank holidays.

* Life insurance at 4 salary.

* Access to employee benefits and retailer discounts.