Blackjack Dealer

We are currently looking for a Part Time 38 Hour Blackjack Dealer to join our SaltCreek Blackjack Team.

Summary:

Deal casino card games as assigned in order to provide a courteous and entertaining experience for all guests and generate revenue for the department.

Responsibilities:

* Provides first class customer service - courteous and helpful to all internal and external customer types

- Answers questions in a courteous and professional manner

- Greets and engages with a smile

- Determines needs, seeks positive experience and outcomes

* Completes all training and development requirements and participates in continuing education opportunities

* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types

- Maintains general upkeep of work area and maintains a safe environment

- Maintains and promotes professionalism

- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics

- Adheres to Chickasaw Nation dress code standards

* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.

* Cleans assigned area

- Cleans and sweeps floors

- Cleans and sanitizes bathrooms

- May empty ash trays

- Disposes of trash

- May clean exterior areas such as parking lots and sidewalks

- Aligns seats close to machines in gaming areas

* Escalates problematic customer issues to the next level supervisor to provide a timely resolution to ensure maximum level of customer satisfaction

* Maintains security of games and monies by remaining at the assigned table and keeping visual contact with customers, game layout and chip rack at all times

* Provides instructions to guest when requested or as assigned in order to encourage gaming activity

* Coordinates with Casino Operations and Surveillance to detect and prevent attempts to cheat and to identify floor irregularities to ensure game integrity and protection

* Deals assigned card games

* Performs all other duties as assigned

Competencies:

Essential:

* Able to follow instructions, both written and oral

* Card and Table Games compliance

* Able to adhere to all scheduling and attendance requirements

* Honesty, truthfulness, reliability, accountability

* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines

* Read, understand, apply, and retain knowledge of Title 31 subject matter

* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

* Uses voice in authoritative manner

Skills:

Experience:

Essential:

* No prior experience required

Education:

Essential:

* High School, GED or Equivalent

Credentials:

Essential:

* Pass gaming background check

* CDNC certified blackjack dealer

* Gaming license or permit as required by assigned position

Working Conditions:

Essential:

* May work where cigarette smoking occurs

* Bright and Flashing lights

* Fast-paced environment

* May work in loud or noisy areas

* Noisy

* Potential exposure to blue and or white light

* Communications written, verbal

* May be required to assist individuals with unmanaged emotions

* Pass pre-employment drug test

* Hand-eye coordination, reach and grasp

* Manual dexterity

* Standing up to 100% of shift

* Visual acuity for detail, distance, color, depth perception

* May work evening shift

* May work holidays

* May work weekend shift