College Intern - Information Technology/Customer Support Team - Summer

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

What’s in it for you:

Ohio Public Employees Retirement System

OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

All candidates applying for employment opportunities should be authorized to work in the United States. Sponsorship for an employment visa is not currently available for positions with the Ohio Department of Transportation.

Student RankRate of Pay

Freshman and Sophomore $19.50 per hour

Junior and Senior Students $20.00 per hour

Graduate Students $24.00 per hour

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Who We Are:

The Ohio Department of Transportation (ODOT) oversees building and maintaining the nation's 5th largest interstate system and the 3rd largest number of bridges. We take pride in providing safe and efficient roadways for the people of Ohio and to the people traveling within our great state. And in order to achieve that, we do A LOT! From Planning, Engineering, Construction to Law, HR, Communications, IT and everything in between, ODOT has a career for just about everyone. ODOTers are hardworking, passionate, and dedicated to public service. WE strive to achieve our agency's vision every day\: To be a long term, reliable, professional, and highly productive organization.

May work in various counties (Delaware, Fayette, Franklin, Madison, Marion, Morrow, Pickaway, and Union) based on the location of the construction project assigned.

ODOT's Mission Statement\:

To provide a transportation system that is safe, accessible, well maintained, and positioned for the future.

Benefits to You:

• PAID Internship with the rate based on your rank in school

• Real world experience

• Work side-by-side with ODOT experts

• The opportunity to work on an important mission while applying the knowledge you have gained through your education

Position Description:

This is a temporary position in the Information Technology Department which assists & works under the guidance of the Network Administration Supervisor.

Assists in performing helpdesk support (e.g., answering calls, troubleshooting software (e.g., Microsoft Office, Computer Aided Drafting (CAD) software), troubleshooting hardware & communication devices (e.g., desktops, laptops, smart phones, network switches). Provides support in performing system maintenance (e.g., assists in installing cables, performs minor hardware repairs). Responds to user inquiries & assists users in resolving software & hardware problems.

Performs hardware installations & upgrades. Unpacks, sets up, & configures computers, monitors, printers, telephones & other networking equipment. Installs, configures & upgrades software on office computers. Troubleshoots software, hardware, & communication problems with equipment. Assists in installation & testing of local area network (LAN) cables & phone lines at remote locations.

Gathers information on hardware inventory & software inventory. Performs data entry into inventory tracking software &/or Microsoft Excel spreadsheets. Performs other duties as assigned by supervisor.

An internship with ODOT provides:

• Opportunity to learn the intricacies of the field from experienced professionals

• The ability to discover new skills unavailable in the classroom that enhances credibility and sets you apart from the rest

• A fast-paced, high-energy internship that will provide meaningful preparation for future professional employment

• Flexible hours adjusted to your school schedule

To be eligible, you must be in good academic standing and be able to provide proof of Enrollment Documentation including your GPA. Students should be enrolled in college degree program directly related to the IT field.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.