Quality Inspector (Bilingual)

KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.

As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.

We invite you to join us. Why?

When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.

Responsibilities

Our newest opportunity is for a talented Quality Inspector, seconded to our Client from government sector in Doha, Qatar.

We envisage success in this role to include;

Ensuring all assigned work meets agreed KPIs/SLAs while proactively updating customers through client squads, teams, and contractors.

Understanding customer issues and processing service requests promptly, escalating workflow concerns to the Supervisor or Engineer when needed.

Conducting planned and random site inspections to verify compliance with client standards, including road facilities, grease traps, dewatering systems, and other required apparatus.

Surveying and reporting illegal or unapproved network activities, taking appropriate action within authority levels to stop misuse of ROMD assets.

Carrying out monitoring activities such as inspections, witnessing sampling, and performing random audits to ensure service quality.

Investigating repeat customer contacts, identifying root causes, and submitting detailed reports with photographs and recommended corrective actions.

Recording inspection findings in systems such as EAMS, ensuring timely and accurate updates from client teams.

Providing field-based technical support, observing contractor performance, and sharing relevant updates with the PWA Engineer.

Liaising with internal stakeholders, resolving customer needs, promoting best practices, and representing the client professionally on site.

Participating in on-call escalation rotas, adhering to Health & Safety procedures, and assisting colleagues as required by business needs.

Qualifications

To be successful in this dynamic opportunity, we envision that your career journey to date will include 8 years of relevant experience partnered with a Minimum Diploma in Engineering or relevant and having experience of implementing and maintaining QMS to ISO 9001 standard.

Bilingual candidates with proficiency in Arabic and English will be given preference.

KEO’s performance is founded upon integrity, results, innovation, safety, and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.

We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.

Regular Full-Time