Client Coordinator

Job Description

Salary:

Do you:

Like helping clients?

Enjoy creating success stories?

Enjoy providing training and guidance?

Enjoy doing research, surveys and webinars?

Like being relied on by your clients?

MVIX has a job for you! We turn clients days around by:

Training clients (remotely) on how to use our technology more effectively

Proactively contacting our clients and offering them services, resolutions and training

Troubleshooting their hardware and software products, remotely

Testing our products to help improve them, and the client experience

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Client Coordinator.

If the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.

We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling, VA. Remote options are available outside of the DMV region.

Visit our success-stories

Requirements:

At least 1-3 years of client-facing experience; preferably in a retail or technology-oriented environment (B2B or B2C)

Prior experience in training coordination is a PLUS

Strong customer service skills

Be well spoken and able to assist clients over the phone

Ability to conduct webinar training sessions with the use of webcam

Develop expertise in and maintain current knowledge of product, and trainings processes

Willingness to learn new technologies

Why is Mvix such an exciting place to work?

Our clients range in size from small, to Fortune 100

We serve 11 industries - no day is the same!

Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge

We encourage (and want) creative thinking and solutions from you!

We work as a team, but promote the individual

Company events on a frequent basis

Can you take the monthly pool, air hockey, or trivia trophy?

Benefits include:

Generous PTO, sick leave and holidays

Health and dental insurance

Ongoing certification opportunities

Competitive 401k match

Flexible hours (no weekend/overnight shifts)

Gym membership reimbursement

Company-funded professional development

Life insurance

Short-term disability insurance

Did we mention a pet friendly environment?

If youre interested in joining our team, please apply at our Careers Page. You can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!

Full-time

Hybrid remote