Coordinator

Job Description

Job Title: Coordinator

Reports To: Director of Residential Services

Position: Full-Time, Non-Exempt

Location: Burlington Office, Mobile

Salary Range: Based on experiencePosition Summary

The Coordinator role is responsible for overseeing the daily operations and ensuring the highest quality of care and compliance for residents in either the Burlington or Kenosha houses. This role requires excellent organizational, communication, and problem-solving skills.On-Call Responsibilities

The Coordinator is required to serve as the 7-day on-call manager for the assigned houses every other week.

Getting hours covered

Managing call-ins

Responding to emergency needs for residents (Walk-in or ER needs)

Supporting staff membersMedical Care and Needs

The Coordinator is responsible for managing all aspects of resident medical care and needs.

Appointments

Documentation and communication of any changes or needs

Maintaining appointment schedules and ensuring all appointments are attended as suggested by medical personnel

Medications and Equipment

Medical Equipment Care (Braces, CPAPs, nebulizers, mouthguards, etc.)

Medical Administration Records (MARs) are kept up-to-date and corrected each month

Medications are ordered and maintained appropriately

Medication cabinets are kept orderlyState Regulation and Compliance

Monthly Weights tracked

Fire and Tornado Drills

Obtaining Water Temps

Ensuring Extinguisher tags are on, Emergency lighting is functional, CO detectors are checked, Smoke Alarms are checked, fridge and freezers have thermometers and temps are within appropriate ranges

Resident binder and house documentation is accurate and organized

Individualized Service Plans are updated every six months and signatures are obtained

State Survey Compliance

Documentation

Incident Report Follow Up

Accuracy of Records (MARs, Appointment Logs)Maintaining House and Resident Needs

The Coordinator ensures the smooth operation of the houses and attends to resident needs.

Management of cleaning supplies and SAM’s Club orders

Grocery ordering and watching for overstock, labeling, etc.

Addressing general house needs as they arise

Ensuring resident needs are met with appropriate documentation of any financial transactions, including larger spend-down needs or planned shopping trips

Requesting money for residents, ahead of time, if the need exceeds $20

Communicating general maintenance needs to the directorVehicle Maintenance

Ensuring vehicles have gas

Scheduling oil changes

Scheduling other maintenance needsWeekly Communications and Activities

The Coordinator is responsible for organizing and communicating house activities and general postings.

General postings (Activities, Memos, etc.)

Organizing and planning outings for the homes

Activities communicated with staff and posted

Changing over posted calendar boards

Maintaining records for menu and activitiesManaging Employees

In-House training for new caregivers

House pop-ins:

Checking in with staff face to face

Evaluating care of residents

Evaluating and follow-up on house cleanliness

Reaching out for coverage of open shifts and scheduling needs

Providing feedback, retraining and written warnings to staff membersCommunication

The Coordinator maintains essential communication channels with various stakeholders.

Weekly meetings with the management team (co-coordinators, Leads, Director and assistants)

Communication with guardians regarding changes and updates for their person

Community Care contact for updates (Medication changes, Incident Reporting and care plan meetings)

Reading of house logs and documentationQualifications

Must have and maintain a valid driver’s license in good standing

Must have a minimum of a high school diploma or equivalent

Bachelor’s Degree preferred

Must be able to give and receive feedback in a professional manner

Must be proficient in reading, writing and speaking EnglishWorking Conditions and Physical Demands

Must be able to lift at least 20lbs

Must be able to sit for extended periods in an office environment

Must be able to traverse in home, office and community settings

Equal Opportunity Employer

We are an equal opportunity/affirmative action employer under Wisconsin law. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, veteran status, or other protected traits. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.

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