Head of Outbound

Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital.

Manatal has a global presence and is trusted by thousands of businesses in over 135 countries. Our goal is to transform the entire hiring process by making it simple, efficient, and enjoyable for recruiters, hiring managers, and candidates alike.

Our mission is to offer the best-in-class AI-powered technologies to empower small, medium, and large businesses in their staffing & recruitment transformation.

Role Overview

Our top priority for this position is to bring in a hands-on, high-performing outbound sales leader who acts as the driving force behind lead generation and pipeline creation for Manatals' global growth. This role is built for someone who leads by example, combining individual execution with strategic leadership to elevate the performance of the outbound team.

You will be responsible for building and refining the outbound sales engine, driving the performance of Business Development Consultants, leading strategic projects that improve outreach efficiency, and ensuring the department consistently delivers qualified opportunities to the sales organization.

The ideal candidate is both a strong operator and a strategic thinker, someone who can execute outbound campaigns personally while also inspiring, coaching, and managing a team to scale results.

Key Responsibilities

Outbound Strategy & Execution

Own Manatal's outbound sales engine, driving consistent pipeline growth through data-driven prospecting and outreach strategies.

Lead by example, personally execute outbound initiatives to set the benchmark for prospecting quality, messaging, and conversion.

Design and continuously optimize multichannel outbound strategies, including cold calling, email campaigns, and social selling.

Oversee pipeline generation metrics, ensuring outreach volume and lead quality align with sales goals.

Own and close a significant portion of high-value new business each month.

Manage full-cycle sales processes with Enterprise accounts, from qualification, demo presentation, negotiation, to closing and onboarding.

Lead high-stakes sales conversations with senior decision-makers across regions and industries.

Team Management, Coaching & Development

Lead, manage, and mentor the Business Development team to consistently meet or exceed qualified pipeline targets.

Deliver ongoing training sessions focused on prospecting techniques, objection handling, and outbound communication excellence.

Monitor performance dashboards and KPIs to identify trends, performance gaps, and areas for immediate coaching.

Create a culture of accountability, curiosity, and high energy within the outbound team.

Develop and refine messaging frameworks, cadences, and outreach playbooks to improve conversion rates across all funnel stages.

Provide one-on-one coaching to high-potential team members to develop leadership and closing capabilities.

Strategic Planning & Departmental Leadership

Define and execute OKRs for the Outbound Department, ensuring alignment with overall company objectives.

Launch and manage strategic initiatives to improve outreach efficiency, data quality, and outbound conversion rates.

Build scalable outbound processes, leveraging automation tools, CRM workflows, and AI-driven insights.

Partner with senior leadership to forecast pipeline growth and ensure outbound contribution to revenue targets is met.

Cross-Functional Collaboration

Work closely with Marketing to align outbound strategies with campaigns, content, and market messaging.

Partner with Sales Operations to refine reporting, lead routing, and CRM data accuracy.

Provide field feedback to the Product team, influencing the product roadmap based on outbound learnings and market trends.

Performance Reporting & Optimization

Maintain up-to-date CRM data (HubSpot) and ensure outbound activity tracking accuracy.

Deliver regular performance reports, highlighting key metrics such as response rates, meeting bookings, and opportunity quality.

Present insights and strategic recommendations to management based on performance trends and data analysis.

Continuously iterate on processes, tools, and methodologies to improve outbound productivity and ROI.

Required Qualifications

Minimum 8-10 years of experience in B2B SaaS sales or business development (experience with outbound prospecting is mandatory).

At least 4-5 years of leadership experience managing outbound or BDR/SDR teams.

Proven ability to build and scale high-performing outbound teams in a fast-paced environment.

Strong experience with outbound automation, CRM systems, and data-driven prospecting (HubSpot experience preferred).

Demonstrated success in creating and managing lead generation strategies that consistently exceed targets.

Deep understanding of sales funnels, outreach performance metrics, and pipeline management.

Excellent leadership, communication, and motivational skills.

Analytical mindset with strong operational discipline.

Experience in SaaS, technology, or HRTech industries is a strong advantage.

Staffing and Recruiting market knowledge is a plus.

What You Get

Competitive salary & performance-based commissions

Leadership responsibility with strategic impact

Opportunity to shape the outbound strategy of a fast-scaling SaaS company

Dynamic, international work environment

Collaboration with a high-performance sales and leadership team

Personal growth in a fast-paced, learning-driven culture

Apply on our Careers Page

If you are a fit for this role and are excited to join Manatal, please follow this link to apply:

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Manatal Hiring

At Manatal, we are dedicated to building an intuitive AI-powered applicant tracking system to streamline and transform the entire hiring and recruitment process.

We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship, or other class protected by applicable law