Group Sales Coordinator

Target Start Date:11/30/2025

As our recruitment video says “Not your ordinary 9 to 5”.

We look for applicants that share in our passion for the outdoors and will embrace all that SilverStar has to offer.

SilverStar is part of the POWDR Group. POWDR is an Adventure Lifestyle Company® that is locally-focused and delivers soulful experiences because that’s what matters to our guests and communities.

JOB SUMMARY:

The Groups Sales Coordinator position is responsible for overseeing all sales aspects of Weddings, Day Groups and Corporate Group business, both summer and winter. Group business is defined as 20+ people. This position will work with the various groups/guests from the planning stage of the booking, through to the follow up after departure

REPORT CHAIN: Sr Sales Manager

DURATION: Full Time – Year Round

PRIMARY DUTIES & RESPONSIBILITIES:

•Work with the Food and Beverage department with the coordination of menus for weddings, groups and corporate groups that cater to the unique aspects of each event.

•Continue to develop a strong social media and marketing presence for all areas

•Plan and coordinate summer and winter weddings with all required departments from grooming, lodging and food and beverage.

•Plan and coordinate summer and winter group day and corporate business to allow for maximum utilization of mountain assets across all lines of business; rentals, SnowSports bike school, tube town, lift access, venue, transportation and accommodation (20+ people)

•Customer, Trade and Travel and Wedding Show attendance in key markets.

•Working closely with the Regional, Destination and Local Sales Managers to increase sales opportunities in all market segments.

•Host site tours with guests through accommodation, ceremony locations, and reception venues. Continuous correspondence with wedding clients leading up to and on their wedding date, while adhering to all deadlines

•Be available to the wedding party, on the day of, as point of contact.

•Manage group room blocks

•Meet & greet the groups on day of arrival

•Function sheet to all internal players on distribution list

•Book all meeting spaces for external paying guests, and internal department use

•Respond to e-mails and booking requests

•Provide required set-up for meetings

•Coordinate the cleanliness, set-up, group signage for all NATC bookings

•Communicate with Front Desk of SilverStar accommodation on group arrivals, prepare check-in packages, and ensure all tickets delivered and accurate.

•Prepare group arrival and itinerary information and communicate with necessary departments.

•Liaisons with the Group Leader throughout their stay to ensure all guest needs and/or any concerns are dealt with in a timely and professional manner. Meet with as many group arrivals in person.

•Ensure the Team Up calendar is up to date, and all required departments have access.

•Processing payments, applying payment to Maestro, and Maestro adjustments.

SKILLS REQUIRED

•Minimum two years of experience in a sales and service role.

•Post-secondary education in a related discipline or equivalent experience.

•Strong customer service skills, enthusiastic team building, and leadership skills.

•Excellent communication and presentation skills.

•Analytical approach to process improvement.

•Strong organizational and time management skills.

•Computer literate with proficiency in Microsoft Office and POS systems.

EMPLOYEE BENEFITS

•Medical and Dental Coverage.

•Excellent Pension Plan.

•Access to a Health Spending Account.

•Two weeks’ vacation and more.

•Free Ski or Snowboard Program, with equipment renewed every two years.

•Year-round Season Pass covering various mountain activities.

•Free Season Pass to Revelstoke Mountain and Sun Peaks Resort.

•Free and discounted day tickets at other Ski Resorts and Bike Parks.

•Restaurant & Retail & Rental Discounts.

•Free lift tickets to all POWDR-owned resorts.

•Free Staff Bus to and from the local town of Vernon during the Winter Season.

•Family & Friend discounts on lift tickets & accommodation.

$21.00/hr

Join us in creating an environment of collaboration for success and embracing the SilverStar mountain lifestyle. Apply now for a unique opportunity to be part of our dynamic team.

At SilverStar, we intend to Play Forever. We believe there is nothing better for the soul than to live a balanced life full of adventure, and we believe those in the future should have the same opportunities we have today. To make this happen, SilverStar is committed to doing all we can to protect the environment and enable participation in adventure.

If you care about the environment and are looking for a memorable, fun role that enhances people’s lives whilst having fun SilverStar is the place to be.

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