Patient Service Representative - Sleep Medicine

RESPONSIBILITIES

Job Specific Competencies:

Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.

Maintains patient demographics and insurance records.

Demonstrates knowledge of basic insurance and billing procedures.

Performs routine duties associated with patient scheduling, payments and co-payments.

Performs secretarial duties in a timely and efficient manner.

Ensures customer friendly telephone communication.

Provides appropriate safety and infection control measures. JCMG Core Competencies:

Strives for continuous quality improvement.

Participates in educational experiences designed to maintain and/or improve professional competence.

Maintains high work ethic standards.

Provides quality customer service to staff, patients and visitors at all times. MINIMUM QUALIFICATIONS

Education:

High school diploma or GED Experience:

Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting

Experience with office equipment Certification/License:

N/A Knowledge/Skills/Abilities:

Articulate

Computer skills required

Good telephone communication skills WORK ENVIRONMENT

Works in heated and air-conditioned area consistent with a normal office environment.

BENEFITS

Health insurance & employer paid short- and long-term disability

Generous PTO policy, beginning at 148-hours annually

56 hours paid Holiday Leave

Employer Retirement Plan (401K) with employer match

Tuition reimbursement and other professional advancements, including a Medical Assistant training program

Pay Range: $15.28 - $18.72 per hour