Senior Network Specialist

Job Title: Senior Network Specialist

Job Type: Permanent position, 5 days on-site, Calgary, Alberta.

Job Salary: $120k - $150k / Year depending on experience.

The role:

Monitor and support corporate IT and OT Network Operations with a focus on firewalls, routing, switching, and wireless technologies

Design and implement / configure new network technology solutions and network expansions

Ensure the highest level of network availability by proactively responding to alerts and identifying and remediating performance bottlenecks

Monitor, investigate, and respond to relevant network incidents within the IT and OT environments

Work with ISP's and other third-party vendors as needed to resolve network performance issues and coordinate on any adds / moves / changes related to our network environment

Provide senior level technical network support to end-users and other members of the IT / IS department as needed and provide guidance and mentorship to junior members of the team

Provide senior level technical support to complex projects to meet operational effectiveness and corporate service standards

Identify opportunities to improve efficiencies within the network environment, both through technology and support processes

Document architecture and configurations to help with knowledge transfer and cross-training with other members of the infrastructure team and the IT department

Participate in the development of technical road maps

Ensure documented plans, methodologies, and architecture models exist and are communicated to the global IT staff

Ensure that Network changes follow our internal IT change management process

Establish, implement, and monitor relevant network standards to support our global business unit model

Mandatory Skills:

Expert level knowledge and experience supporting PaloAlto firewalls and Cisco routing and switching technologies (e.g. Catalyst, Nexus, etc.)

Minimum 10 years' experience as a network support professional in a technically complex, distributed environment

Expert level knowledge and experience with routing protocols (BGP, OSPF) and LAN wireless technology (e.g. Meraki)

Advanced knowledge and experience with network monitoring solutions (e.g. Solarwinds)

Experience supporting a highly distributed global network environment

Strong knowledge of Network security standards, frameworks and best practices (e.g. NIST, Purdue Model, Zero Trust etc.)

Secondary:

Experience with Azure, AWS networking, and Fortinet firewalls is considered an asset

Strong project management skills and / or substantial exposure to project-based work structures

A Bachelor's degree or diploma in Computer Science, Information Systems, related discipline or equivalent experience

Industry certifications are considered an asset (CCNP, CCIE, PCNSA, PCNSE, CISSP etc.)

Demonstrated ability to problem solve and see the big picture including business goals, requirements, and expectations

Excellent communication skills with the ability to clarify complexities