Intake Specialist - Franklin and Surrounding Counties

Intake Specialist - Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union Counties

Company: CareStar, Inc.

Location: Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union Counties

Job Type: Full-Time Remote with Field Visits

Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking Intake Specialist to join our Ohio Home Care program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Intake Specialist, you'll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You'll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

Completes visits to assess for eligibility for specified program and conducts safety assessments, in compliance with CareStar and department guidelines.

Documents all applicant and case-related contacts and interventions in applicants record per agency and CareStar policy, including standards of content and timeliness.

Processes specific Program Eligibility Assessment Tool (PEAT) or other tools and all related documents per agency and CareStar policy.

Provides assistance with community resource referrals as appropriate.

Identifies and reports high-risk situations as required per agency and CareStar policy.

Minimum Qualifications

Active License as RN.

12 months experience in home and community-based services within the past 5 years.

Knowledge of Medicare, Medicaid, Home Health Care and Ohio Home Care waiver programs desirable.

Adheres to the CareStar Rule in performance of job responsibilities.

Understands and complies with CareStar Policies and Procedures.

Why Join CareStar?

Remote flexibility with meaningful community engagement

Competitive salary based on experience and education

Comprehensive benefits: Medical, dental, vision, life insurance

401(k) with a generous company match

Paid time off + 10 paid holidays

Employee Stock Ownership Plan (ESOP) - become a part-owner in the company

Supportive, mission-driven culture focused on improving lives

Ready to make a difference? Visit to apply and learn more about joining our team.

Department Ohio Clinical Role Intake Specialist Locations Franklin County Employment type Full-time