Customer Success Manager

Title: Customer Success Manager Location: Reynoldsburg, OH (Remote) Duration: 12 Months *** W2 - USC or GC only *** JOB DESCRIPTION: Serve as the primary post-sale consultative partner, leveraging in-depth industry and product knowledge to drive customer satisfaction, maximize product value, and ensure effective adoption and utilization, ultimately enhancing client relationships and delivering measurable business outcomes.

Required Skills: Prior Telecom experience is required Strong knowledge of wireline portfolio offerings such as Voice, Ethernet, Fiber, etc.Provide post-sales support to clients, ensuring a seamless customer experience.Ability to interpret and understand contractual terms, deliverables, and obligations.Monitor progress and ensure timely delivery of milestones as defined in contracts