Need local candidates only who can come to client office everyday it's 5 days a week job.
Role: Jr Deployment Engineer (5 roles)
Location: Houston, TX, Steven's Point, Wisconsin and Schaumburg, IL
Duration: 3 months
Laptop Build
4-5 Meetings Per Day with End Users, Data Transfer
8-5pm (must be in office)
Preferred Experience with Microsoft Intune and ServiceNow
Will also include packing and boxing and shipping of old laptops/equipment Position Overview:
We are seeking five Deployment Engineers to support a large-scale corporate computer refresh initiative. In this hands-on role, you will be responsible for the end-to-end deployment of new user devices, ensuring seamless migration of data, applications, settings, and permissions. This is a customer-facing technical role that requires a mix of hardware expertise, software familiarity, and excellent interpersonal skills.
Key Responsibilities:
Deploy, configure, and validate new Windows-based corporate laptops
Perform full user profile migrations including data, settings, and licensed applications
Wipe and prepare old devices for lease return or decommissioning
Provide in-person technical support to employees during the transition process
Install, configure, and troubleshoot applications (Microsoft 365, collaboration tools, enterprise apps)
Set up and troubleshoot network connections, printers, monitors, docks, and peripherals
Support conference room hardware setup (displays, webcams, connectivity)
Manage tickets and asset inventory updates in ServiceNow
Escalate and collaborate with vendors as needed for resolution
Develop and update knowledge base articles and user guides
Provide Level 2 support for incident resolution and ensure high customer satisfaction
Ensure compliance with internal security policies, deployment procedures, and documentation standards
Work with end users to troubleshoot any PC hardware and software issues
Engage end users in a professional, courteous manner with focus on fast issue resolution and excellent customer satisfaction
Provide support to end users who require assistance with conference room collaboration tools
Excellent written and verbal communication and presentation skills
Experience in desktop technical support Incident resolution.
Experience in tools like Service now, Active Directory
Experience in hardware troubleshooting
Knowledge about Microsoft Config Manager (Previously known as SCCM), Microsoft Intune tools
Knowledge of Windows 23H2 and 24H2