Medical Coordinator
Description:
Job Description
Salary: $35,000.00
FAIRLAND RECOVERY CENTER
Medical Coordinator
Come join our team as a Medical Coordinator for Substance Abuse and Mental Health at FAIRLAND RECOVERY CENTER!
WHO WE ARE
Fairland Recovery Center was established with a clear purposeto be a solution for individuals grappling with chemical dependency and mental health challenges. Our mission is to provide effective, sustainable, affordable, and personalized treatment that fosters healing.
We consider ourselves more than just a treatment center; we are a dedicated collective that is deeply invested in the well-being of our entire community. This includes our patients and their families; our providers, payors, team members, and our local community.
We believe faithfully in the principles of RELATIONSHIP, recognizing the importance of personal care and genuine concern for every member of the Fairland family. Our commitment to INTEGRITY is evident in our emphasis on open and candid communication, ensuring the highest standards of professionalism, ethics, and personal responsibility.
In our pursuit of PERSONALIZATION, we understand that every individual is uniquely designed, and success is dependent on throwing away the one size fits all treatment model. Our model is driven by the COMMITMENT of each team member working in their area of expertise so that we collectively deliver our goal - giving our clients the best opportunity for long-term sobriety and stability.
GENERAL RESPONSIBILITIES
Our team is looking for candidates that are open to an exciting medical career in the area of treating clients with addictive disease and co-occurring mental health needs.
The Medical Coordinator serves as a vital support role for our medical team, providing comprehensive administrative and clinical assistance to mid-level and physician-level providers in our ASAM Level 2.1 and 2.5 addiction treatment programs. This position is integral to the successful implementation of treatment model and ensures seamless medical care delivery for our patients.
SPECIFIC RESPONSIBILITIES
Administrative Support
Provide comprehensive administrative support to mid-level practitioners (NPs, PAs) and physician-level providers
Create and maintain weekly provider schedules for client appointments and medical consultation
Coordinate and manage appointment rescheduling, cancellations, and urgent add-ons
Maintain accurate documentation of provider schedules and patient flow
Educational Support
Provide medication education groups to clients
Provide staff training on basic medical condit and situations
Clinical Preparation and Support
Prepare providers before client meetings by reviewing charts, gathering relevant information, and organizing necessary materials
Conduct post-examination debriefings with providers to ensure proper documentation and follow-up care
Assist with clinical documentation as directed by provider
Prepare examination rooms and ensure proper medical equipment availability
Prior Authorization and Insurance Coordination
Complete prior authorizations for medications, treatments, and procedures
Communicate with insurance companies and managed care organizations regarding medical necessity
Track authorization statuses and follow up on pending requests
Maintain detailed records of authorization activities and outcomes
Medication Management Support
Administer patient injections including MAT medications (Sublocade, Brixadi, Vivitrol) under provider supervision
Prepare and organize medications for provider review
Submit prescription orders on behalf of prescribers to pharmacies
Coordinate with consolidated pharmacy partner for medication delivery and support
Assist with medication reconciliation and patient education
Communication and Coordination
Serve as liaison between providers, patients, and families regarding medical concerns
Coordinate with clinical staff, case managers, and other team members
Communicate with external healthcare providers and specialists for referrals
Facilitate communication regarding patient care plans and treatment updates
Quality Assurance and Compliance
Ensure compliance with HIPAA regulations and patient confidentiality standards
Maintain accurate and timely medical records and documentation
Support quality improvement initiatives and outcome measurement activities
Assist with regulatory compliance and accreditation requirements
Additional Responsibilities
Support telemedicine appointments and digital health initiatives
Assist with patient intake and assessment processes as needed
Coordinate with laboratory services for specimen collection and results management
Participate in staff meetings and continuing education activities
Provide backup support for other medical staff as needed
Assist with inventory management of medical supplies and equipment
EDUCATION AND CERTIFICATION
Current certification as Medical Assistant (CMA), Certified Nursing Assistant (CNA), or Licensed Practical Nurse (LPN)
Current CPR/BLS certification
Maintain current state licensure/certification in good standing
EXPERIENCE
Minimum 2 years of experience in medical assistant, nursing assistant, or practical nursing role
Experience in healthcare administration and provider support preferred
Previous experience in behavioral health, addiction treatment, or psychiatric settings preferred
Experience with prior authorization processes and insurance coordination preferred
Ability to pass a criminal background check and standard specimen panel for illicit drug use.
If in recovery, must have at least two (2) years of clean time.
SKILLS AND COMPETENCIES
Strong organizational and time management skills
Excellent verbal and written communication abilities
Proficiency with electronic health records (EHR) systems
Knowledge of medical terminology and clinical procedures
Ability to multitask and prioritize in a fast-paced environment
Strong attention to detail and accuracy
Professional demeanor with patients, families, and team members
Computer proficiency including Microsoft Office Suite
Ability to maintain confidentiality and handle sensitive information
Full-time